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ETBMA Case Study: Changing the way I.T. communicates with the business

By Jennifer Bishop posted Thu August 26, 2021 09:31 PM

  

Business demands and executive leadership decision drive Information Technology (I.T.) investment in development, transformation, and ongoing run costs.  It is critical that your Technology Business Management (TBM) solution effectively communicate the cost of I.T. using a common language that is understood by executive leadership, the business, I.T. leadership, and all stakeholders.  This Case Study outlines our TBM Office’s journey to create a service taxonomy to elevate understanding of I.T. costs and drive informed decisions throughout the enterprise.

Click on the PDF below to learn more about how we created a service taxonomy tailored to our business . . .



ETBMA_Case_Study_Changing_the_way_IT_communicates_with_the_business.pdf

#elite_tbma #adoption #socilization #BoIT #CostTransparency #BillofIT

@Debbie Hagen@Michael Hanna @Sharon Dacres @michael avveduto @Jesse Rinaldi @Stephen Drabik @Jason Danganan@David Reyes​​​​​​​​​​​​​​​ ​
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https://community.ibm.com/community/user/blogs/jennifer-bishop/2021/08/26/etbma-case-study-changing-the-way-it-communicates-with-the-business

Comments

Apptio Community Member
Fri August 27, 2021 02:13 PM

Great presentation @Jennifer Bishop! A great reminder of the ups and downs of a good journey and that the upside of the end result.​
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Debbie Hagen
Fri August 27, 2021 11:52 AM

Well done @Jennifer Bishop.  Great TBM leadership at your organization!​
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Guillermo Cuadrado
Fri August 27, 2021 03:11 AM

Great read, @Jennifer Bishop. Food for thought for my TBMO.​
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