What is an accelerator?
5-10% reduced warranty costs
10-20% increase in supplier recovery
5-10% improvement in first time fix rate
The global warranty management market to grow from USD 1445.5 million in 2016 to USD 3657.89 million by 2023, at a CAGR of 14.18%.
Over 20% of the warranty costs can be reduced with the help of Analytics.
52% opted to develop/improve the business indicators (KPIs) used to measure advanced warranty chain analytics.
35% of the manufacturers opted to improve warranty management-related planning and forecasting activities, optimizing warranty costs - impact on bottom-line and brand image.
Early warning of issues and timely inputs for the vehicle design is key for quality improvement and reduction of warranty cost.
Warranty Lifecycle Management
Integrated Data View
Warranty Prediction Model
Actionable insight for the manufacturers at each touch point of the warranty management lifecycle including claims processing, supplier chargeback, and parts/goods return
Integrates data from multiple sources, structured as well as unstructured, like warranty claims, incident reports, financial reports ad social media etc. to provide a holistic view of the process' performance
Advanced algorithms on the data harvested help in predicting future warranty cost, trace part failure, perform customer sentiment analysis, and analyse campaign revenue/profitability
IBM Cloud Pak for Data
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IBM Cognos Analytics on Cloud Pak for Data
An AI-infused business intelligence solution that accelerates data prep, analysis, and reporting for smarter business.
Empower your data science and AI teams to refine data and visually build and deploy models, using data on the desktop for anytime, anywhere access.
Watson Machine Learning
Deploy, monitor, and optimize models quickly, easily, and at scale.