Is the current state of your operations impeding your decision-making?
Business operations are often hampered by the overwhelming volume of data. The vast majority of data within organizations is unsearchable, which leads to significant delays in decision-making and operational processes. In fact, a McKinsey study found that employees spend nearly 20% of their time or more looking for information or help. This challenge is further compounded by legacy systems, while rich in data, are often cumbersome to navigate and maintain.
At CrushBank, we understand the inability to efficiently access and leverage your own data translates into missed opportunities and reduced productivity. We recognize the cost of maintaining these systems, coupled with the inefficiency they introduce, creates a pressing need for a solution—which is why we’ve partnered with IBM to create CrushBank Neuro, a solution that helps clients unlock the potential of their data.
How does CrushBank Neuro help clients accelerate access to the data they need?
CrushBank Neuro is a cutting-edge AI solution designed to revolutionize how businesses interact with their data by making it accessible and actionable. Built on the robust capabilities of IBM watsonx and the flagship IBM LLM- Granite, CrushBank Neuro offers a powerful solution to these pervasive industry pain points.
At its core, Neuro leverages the conversational search capabilities of AI to simplify the process of retrieving information from various corporate data systems, customer documents, and departmental records. This means that whether you're looking for the main contact at a client company, the number of sales contracts set to expire, or the latest vacation policy, CrushBank Neuro can deliver the answers you need—drawn directly from your organization's own data sources. And all of this can be done through an organization’s Microsoft Teams, Slack or a web app.
One of the standout features of CrushBank Neuro is its use of IBM watsonx, a suite of enterprise-ready AI services designed to handle complex data environments. IBM watsonx helps CrushBank Neuro to use powerful AI models that are optimized for business use cases. This integration assists Neuro with delivering highly accurate and relevant information, tailored to the specific needs of each department within an organization.
Key Benefits of CrushBank Neuro
CrushBank Neuro offers a range of benefits that directly address the challenges faced by medium- to large-sized businesses:
1. Enhanced efficiency: By reducing the time employees spend searching for information, CrushBank Neuro enables teams to focus on high-value tasks. For example, customer support teams can quickly retrieve relevant data to answer queries, while sales teams can access up-to-date market analysis and customer profiles.
2. Improved decision-making: With instant access to critical data, decision-makers can make informed choices that drive business growth. Whether it's accessing financial reports, market trends, or supplier contracts, CrushBank Neuro ensures that the right information is always at your fingertips.
3. Cost reduction: Maintaining legacy systems is not only costly but also inefficient. CrushBank Neuro alleviates this burden by streamlining data access across all systems, reducing the need for expensive maintenance and upgrades.
4. Data security and privacy: Unlike open AI models, which may pose security risks, CrushBank Neuro is built with your data and is securely connected to your existing systems. This ensures that your sensitive business information remains protected and is only accessible to authorized users.
Impact Delivered for Clients
Since its launch, CrushBank Neuro has proven to be a game-changer for businesses across various industries. For example, CrushBank Neuro is helping desks increase their productivity by increasing the tickets closed per technician by 20% per day and decreasing the number of escalation by 40%. According to the CTO and Co-Founder of CrushBank, David Tan, these benefits allow customers to “grow the business. They can bring in more customers, they can expand without having increased headcount.”
Built with IBM: The Power of Partnership
The success of CrushBank Neuro is not just a testament to its innovative design, but also to the powerful partnership behind it. Together, CrushBank building Neuro on IBM watsonx build confidence with their clients by taking measures to ensure that they can trust the data in their network; clients are able to identify LLMs being used, and they can rest assured with IBM providing IP indemnity.
IBM’s Co-sell support also contributes to the symbiotic collaboration. Co-sell support provides go-to-market business plan development and collaboration opportunities with IBM sellers that facilitate engagement with clients and prospects. IBM sales teams are providing with enablement on CrushBank Neuro, which in turn allows them to identify and create new revenue opportunities.
CrushBank Neuro is AI for your business, powered by your data.
For more information, please check out:
- https://www.ibm.com/partnerplus/directory/company/8560
- www.crushbank.com
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