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Granite: IBM's foundation model for responsible use of Generative Artificial Intelligence

By Guy-Hermann Adiko posted Tue May 28, 2024 09:59 AM

  

With Generative AI based on LLMs (Large Language Model), we allow a model to execute several tasks such as summaries, knowledge extraction from a document or natural language. The added values ​​are numerous and to cite a few as in the world of IT: we could, for example, accelerate the resolution of incidents for business applications by allowing a Generative AI to succinctly summarize the problem for us. ; offer us fairly promising solutions, or by further improving the management of customer complaints in call centers (banks, mobile telephone operators, etc.).

To achieve this end, these foundation models would have to be trained with a large corpus of data of various origins: Internet, system logs, stack overflow data, finance data...data which will possibly come with profanity, obscenities, hatred etc.

So what happens when companies use foundation models where the origin of the data used to train the models is not known? What happens when the process of collection, validation etc. is a black box? A foundation model, depending on the data on which it was trained, will always do “ garbage in = garbage out and/or quality in = quality out ”. In other words, the response quality of a foundation model will depend on the quality of the data with which it was trained. Andrew Ng, associate professor in the Department of Computer Science at Stanford University, CEO and founder of LandingAI and Coursera, has long campaigned for the adoption of a Data-centric culture rather than Model-centric. According to the latter, companies should focus on developing systematic engineering practices to improve data in a reliable, efficient way . How can we ensure that the solution we use in business will not cause hallucinations or use foul language.

At IBM , we have opted for transparency, ethics and governance by meticulously choosing our data which will be used to train our foundation model called Granite .

In the research article " Granite Foundation Models " that we published recently, our basic foundation model granite.13b (13 for 13 billion parameters), as well as its variants, granite.13b.instruct and granite.13b. cat, were trained on a dataset cleaned by IBM Research . The origin of the data used to train the model are:

- Internet

- Academics

- Programming code

- Legal

- And Finance

Totaling more than 6 TB before cleaning to arrive at just over 2 TB after going through a governance process. See table below:

Summary of the compliance process applied on the training data

Business Use Cases

Granite models can be adapted for a variety of business tasks, such as:

-          Content and Summary Generation : Automatic content creation and summaries, relevant to areas such as marketing, report writing, call centers etc.

-          Named Entity Recognition and Insight Extraction : Identification of specific entities in texts and extraction of useful knowledge for more in-depth analyzes such as in IT incident resolution. For example, Instana our observability solution can make an API call to watsonx.ai in order to accelerate incident resolution and automation of said incidents using Granite .

-          Classification : Categorization of text and data according to predefined criteria, useful in contexts such as customer service or compliance monitoring.

IBM Watsonx is revolutionizing Enterprise AI with foundation models like Granite but also by integrating third parties like Meta into its platform, Google all offering open-source foundation models with Hugging Face 

With Granite basically, these are:

•             Quality Data for Reliable AI : IBM developed Granite models on a diverse and rigorously governed database, ensuring relevance and reliability for businesses.

•             Versatile Applications : From content generation to classification to entity recognition, Granite offers AI solutions adapted to various business needs, regardless of the industry.

•             Commitment to Responsible Innovation : IBM is leading the way in data governance and ethical applications of AI, ensuring advanced technologies benefit everyone securely and equitably.

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