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<ms-cmark-node _ngcontent-ng-c2971488233="" _nghost-ng-c2971488233=""></ms-cmark-node>Here's how you can reply to Davide in English:<ms-cmark-node _ngcontent-ng-c2971488233="" _nghost-ng-c2971488233=""></ms-cmark-node>
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<ms-cmark-node _ngcontent-ng-c2971488233="" _nghost-ng-c2971488233=""></ms-cmark-node>"Hi Davide,<ms-cmark-node _ngcontent-ng-c2971488233="" _nghost-ng-c2971488233=""></ms-cmark-node>
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<ms-cmark-node _ngcontent-ng-c2971488233="" _nghost-ng-c2971488233=""></ms-cmark-node>Thanks so much for sharing these detailed instructions! It's really helpful to know your process for installing RDI 9.8.0. Just to recap, you usually:<ms-cmark-node _ngcontent-ng-c2971488233="" _nghost-ng-c2971488233=""></ms-cmark-node>
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- <ms-cmark-node _ngcontent-ng-c2971488233="" _nghost-ng-c2971488233=""></ms-cmark-node>
<ms-cmark-node _ngcontent-ng-c2971488233="" _nghost-ng-c2971488233=""></ms-cmark-node>Download the trial version of RDI 9.8.0 from the IBM website.<ms-cmark-node _ngcontent-ng-c2971488233="" _nghost-ng-c2971488233=""></ms-cmark-node>
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<ms-cmark-node _ngcontent-ng-c2971488233="" _nghost-ng-c2971488233=""></ms-cmark-node>Run RDI as administrator.<ms-cmark-node _ngcontent-ng-c2971488233="" _nghost-ng-c2971488233=""></ms-cmark-node>
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<ms-cmark-node _ngcontent-ng-c2971488233="" _nghost-ng-c2971488233=""></ms-cmark-node>Download the key file (JAR) and install it using the software update feature.<ms-cmark-node _ngcontent-ng-c2971488233="" _nghost-ng-c2971488233=""></ms-cmark-node>
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<ms-cmark-node _ngcontent-ng-c2971488233="" _nghost-ng-c2971488233=""></ms-cmark-node>Download Service Packs 1, 2, and 3.<ms-cmark-node _ngcontent-ng-c2971488233="" _nghost-ng-c2971488233=""></ms-cmark-node>
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<ms-cmark-node _ngcontent-ng-c2971488233="" _nghost-ng-c2971488233=""></ms-cmark-node>Install the service packs one by one in order.<ms-cmark-node _ngcontent-ng-c2971488233="" _nghost-ng-c2971488233=""></ms-cmark-node>
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<ms-cmark-node _ngcontent-ng-c2971488233="" _nghost-ng-c2971488233=""></ms-cmark-node>Check the Java version beforehand.<ms-cmark-node _ngcontent-ng-c2971488233="" _nghost-ng-c2971488233=""></ms-cmark-node>
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<ms-cmark-node _ngcontent-ng-c2971488233="" _nghost-ng-c2971488233=""></ms-cmark-node>It's also good to know you've used both versions 9.6 and 9.8 for a while. This is definitely very useful information. Thanks again for your help! "<ms-cmark-node _ngcontent-ng-c2971488233="" _nghost-ng-c2971488233=""></ms-cmark-node>
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Giancarlo Lui
CTO
Horsa Power
Settimo Milanese
02 3359 1375
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Original Message:
Sent: Tue February 04, 2025 03:32 PM
From: David Taylor
Subject: Cannot install RDi 9.8.0.X
I have been able to install RDi 9.8.0.3 on my laptop at work and have been happy with it for months.
My colleague Manu keeps getting an error. Our laptop wizard is at a loss. We do not want to uninstall Manu's 9.6.0.13 until we have a clean install of 9.8.X. When Kenneth, the wizard, try searching the internet, he gets too much information that does not make sense. Where should I send him?
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David Taylor
Sr Application Developer
Range Resources
Fort Worth
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