Hello,
Currently, Instana does not integrate with IBM Control Desk. We are always interested in extending our Integration portfolio. If you have a client who is interested in this integration, we would love to chat with the customer to understand their use cases in detail. This would greatly help us to build out this integration.
- Phani
---------------------------------
Phani Pawan Padmanabharao
Product Manager
IBM
----------------------------------
------------------------------
Phani Pawan Padmanabharao
------------------------------
Original Message:
Sent: Fri March 01, 2024 12:17 AM
From: MJ Hassan
Subject: Instana integration with various ITSM
Hello,
I meant to say that do Instana integrates with ITSM tools like IBM Control Desk for example. I have a client which has this query who is a financial institution.
------------------------------
MJ Hassan
Original Message:
Sent: Thu February 29, 2024 06:31 PM
From: Cross Ganaway
Subject: Instana integration with various ITSM
Hi!
You can see a list of Instana's alert notification channels at this link. We're always interested in how users want to leverage this sort of integration so if you're interested we'd love to have a chat about what specific use cases interest you and what our plans are.
-Cross
------------------------------
Cross Ganaway
Product Manager
IBM
Greenville SC
Original Message:
Sent: Wed February 28, 2024 03:05 AM
From: MJ Hassan
Subject: Instana integration with various ITSM
Hello,
Does Instana supports integration with various ITSM tools. I have seen in the documentation of Instana that it integrates with Service Now ITSM tool but does it integrates with other ITSM tools ?
------------------------------
MJ Hassan
------------------------------