Thank you, Andrzej and Witold.
Those are excellent troubleshooting ideas. In the end, the problem was the client network firewall blocking the OpenShift IP, which, after being whitelisted, worked.
Thank you!
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If this post helps, please consider accepting it as a solution to help other members find it more quickly.
Maycon Belfort
Consultant
BPD Zenith
Melbourne
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Original Message:
Sent: Thu July 25, 2024 02:21 AM
From: Witold Wierzchowski
Subject: MAS SMTP configuration fails
Hi Maycon,
can You turn on the developer tools in Your browser (usually by clicking F12) and check what is the actual response from Core API? It sometimes shows something useful. Second step would be to check the coreapi pod logs. By default there are 3 of them so You would need to take a look in each.
Regards,
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Witold Wierzchowski
Original Message:
Sent: Wed July 24, 2024 07:56 PM
From: Maycon Belfort
Subject: MAS SMTP configuration fails
Hi All,
We are trying to configure the SMPT with an internal server using port 25, but we are getting the error message below. Do you have any idea what it could be?
To test the connectivity between the cluster and the SMTP server, I opened the terminal in one of the pods and ran the command curl -vv telnet://DestinationServerName:25
and I got a successfully connected message.
------------------------------
If this post helps, please consider accepting it as a solution to help other members find it more quickly.
Maycon Belfort
Consultant
BPD Zenith
Melbourne
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