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Business demands and executive leadership decision drive Information Technology (I.T.) investment in development, transformation, and ongoing run costs. It is critical that your Technology Business Management (TBM) solution effectively communicate the cost of I.T. using a common language that is understood by executive leadership, the business, I.T. leadership, and all stakeholders. This Case Study outlines our TBM Office’s journey to create a service taxonomy to elevate understanding of I.T. costs and drive informed decisions throughout the enterprise.
Click on the PDF below to learn more about how we created a service taxonomy tailored to our business . . .ETBMA_Case_Study_Changing_the_way_IT_communicates_with_the_business.pdf#elite_tbma #adoption #socilization #BoIT #CostTransparency #BillofIT