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Getting 401 Unauthorized when using App Connect Enterprise plugin

  • 1.  Getting 401 Unauthorized when using App Connect Enterprise plugin

    Posted Fri June 04, 2021 10:50 PM

    I am doing a simple " Check Integration Server" that was part of the AppConnectEnterprise plugin and receiving a 401 Unauthorized error.

    [06/04/2021 18:23:12] Establishing connection with a remote broker...

    [06/04/2021 18:23:13] Broker connection successful.

    [Action] Identifying Integration Server: mps_tenv2

    com.urbancode.air.ExitCodeException: HTTP request failed with a response code of 401:Unauthorized: Unauthorized..

    I am able to view the eg and issue rest shutdown and startup rest commands without a problem. Ive tried several ID's and I can login and issues administrative commands, but the plugin keeps throwing the 401 for me.


    #SupportMigration
    #UrbanCodeDeploy
    #Support


  • 2.  RE: Getting 401 Unauthorized when using App Connect Enterprise plugin

    Posted Tue June 08, 2021 09:48 PM

    The 401 authentication error can also occur in various other forms as seen below:

    401.502: this error occurs when a certain client (sam IP) requests different times on a server and reaches the limit of the IP Restriction Concurrent.

    401.504: this error shows that the client’s hostname is in the banned IP restrictions list at the server-side.

    401.503: This error indicates that the client’s IP address is in the banned IP restriction list at the server side.

    401.501: This error indicates that the client has generated numerous requests. In simple terms, this means the client has reached the maximum request limit.

    401.3: This error indicates that the login failure is a result of the Access-control list (ACL) on the resource. It also indicates that authorization failure is due to the filter

    401.2: This error indicates that the login failure is a result of server configuration

    401.1: This error indicates that the login failure is due to specific reasons

    Best thing to do is to open a ticket requesting assistance from the UCD support team. They can troubleshoot this issue and if needed, contact development for assistance.


    #SupportMigration
    #UrbanCodeDeploy
    #Support


  • 3.  RE: Getting 401 Unauthorized when using App Connect Enterprise plugin

    Posted Tue June 08, 2021 09:51 PM

    Thanks Paolo. I do have a ticket open with UCD support team at the moment. ​


    #UrbanCodeDeploy
    #SupportMigration
    #Support