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IBM commissioned Forrester Consulting to conduct this Total Economic Impact (TEI) study that examines the potential return on investment (ROI) for IBM Netcool Operations Insight (NOI). The study determined that, on average, organizations using NOI realized an NPV benefit of $2.45 million, with an ROI of 126%.Join this webinar to learn how organizations achieved:-Reductions in average ticket time, number of incidents, and number of outages each year-The elimination of previous event manager-of-manager tools, saving administrative time and license costs. -We will also provide a Netcool Portfolio Strategy UpdateSpeakers:Jim CareyIT Service Management, Netcool Offering ManagerIBM Hybrid CloudJoakim TenlenOffering Manager, NetcoolIBM Hybrid CloudSarah MustoSenior TEI ConsultantForrester
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Great ROI Study
This ROI is great! The numbers match up to what we have seen when deploying to our customers and I have send the PDF to a lot of prospective customers to help them make their decision.