With the adoption of vitalized environments and cloud based technologies and pressure to deliver new and improved applications and services at a more rapid pace, IT&Network operations teams need to continuously strive to becoming more effective and responsive to maximize customer service. In this new world, the infrastructure you are relying on has never been more subject to rapid changes from a wide variety of actors, the volume of operations data never been higher and the need to respond to service impacting issues before they become customer impacting has never been greater.

IBM Netcool Operations Insight is a leader in Cognitive Operations enabling hybrid management of hybrid cloud applications and we just introduced a new feature, Agile Service Manager, that provides operations with real time insight into dynamic environments and critical context to stay on top of application, service and infrastructure topologies and dependencies required to successfully manage operations in a fast changing IT infrastructure environment.

Join this webinar to learn more about what is new in Netcool Operations Insight and get a first hand look at what the new Agile Service Manager can do for you.

Speakers: Joakim Tenlen - Offering Manager, Netcool - IBM Hybrid Cloud

Denis Murphy, Offering Manager - IT Service Management- IBM Hybrid Cloud

Matthew Duggan, STSM, Netcool Operations Insight Architecture Team