Apptio implements an extensive Business Continuity and Disaster Recovery Framework. The full details can be found on our website: Baseline | Apptio Below is an excerpt detailing the data backup schedule.
Automatic backups are performed on the schedule listed below. Monitoring is in place such that failed backups activate Apptio’s incident response processes to help ensure timely corrective action is taken.
7 most recent daily full backups
4 most recent weekly full backups
12 most recent monthly full backups
5 most recent annual full backups
Apptio replicates all backup data from each local data center to a remote data center to provide for failover capabilities.
Great. I am glad we were able to answer your questions. If you have any additional questions please post them and we will see what we can do.
Not at this time. Our Business Continuity team audits all solutions. The availability of vendor test results is one of the audit points. This would be a simple but helpful add to the Business Continuity & Disaster Recovery Framework document. Its great to get this level of feedback. Thank you.
Ron,
I spoke with our Tech Ops team and they informed me that the results of Apptio’s annual disaster recovery test will be available to current customers upon request.
Is there anything else you would like to know?
Thank you,
Doug Mahan
John, thank you for posting this. I think it is great that we have a spot now for this reference.
Are the results of Apptio's annual disaster recovery test available upon request?