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Description: This workflow creates a new ticket in ServiceNow with the input provided by the user. Reuse this automation with other platforms to gain the inputs and replace user input.
List of requirements:
Automated Observability Version: 2022.8 or later
SevOne Version: 6.3.0 or newer
Environment Required:
· SevOne NMS: needed for SevOne API access
Inputs:
Setup:
Instructions:
To Run the Workflow:
· Execute the workflow with the required inputs.
Expected results:
A new ServiceNow ticket is created and the Incident ID is output by the workflow.
"This workflow was exported using absolute paths for a user that does not exist on this system." So it cannot be imported. Please verify the workflow is owned and can be exported by the admin user. Then export the workflow and re-upload it here.