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ATUM IT Resource Towers 11.4-11.8 

Tue March 28, 2017 01:40 PM

 

 ITRT Sub Tower Unit Description 
Data Center Enterprise Data Center kW-mo Purpose-built data center facilities that house and protect critical IT equipment including space, power, environment controls, racks, cabling, "smart hand" support. 
Data Center Other Facilities Sq Ft Computer rooms and MDF/IDF/telco closets that house IT equipment in corporate headquarters, call centers or other general purpose office buildings. 
Compute Windows Physical Server Physical and virtual servers running a version of Microsoft's Windows Server operating system; includes hardware, software, labor and support services. 
Compute Linux Physical Server Physical and virtual servers running a version of the Linux server operating system; includes hardware, software, labor and support services. 
Compute Unix Physical Server Servers running vendor-specific, proprietary Unix operating systems (e.g. IBM AIX, Sun Solaris, HP UX); includes hardware, software, labor and support services. 
Compute Converged Infrastructure Appliance Purpose-built appliances that provide compute, storage and network capabilities in one box. 
Compute Mainframe MIPS Traditional mainframe computers and operations running legacy operating systems. 
Compute Cloud Compute Windows Instance-Hr Public cloud Infrastructure-as-a-Service (IaaS) compute offerings running Windows Server operating system. 
Compute Cloud Compute Linux Instance-Hr Public cloud Infrastructure-as-a-Service (IaaS) compute offerings running any version of Linux operating system. 
Compute Database Instance Distributed database services focused on the physical database (versus the logical design) including DBAs, DBMS, tools and operational support. 
Compute Mainframe Database Instance Mainframe database services focused on the physical database (versus the logical design) including the DBAs, DBMS, tools and operational support. 
Compute Middleware N/A Distributed platform, application and system integration resources enabling cross application development, communications and information sharing. 
Compute Mainframe Middleware N/A Mainframe platform, application and system integration resources enabling cross application development, communications and information sharing. 
Compute Cloud Platform Instance-Hr Public cloud Platform-as-a-Service (PaaS) application development offerings. 
Storage Tier 1 TB Mission critical applications & services and requires highest levels of availability 
Storage Tier 2 TB Essential but non-mission critical applications, services and data; high service level 
Storage Tier 3 TB Non-essential, historical and other information—Immediate availability not required 
Storage Tier 4 TB Online and offline storage for archive, backup & recovery to support data loss, data corruption, disaster recovery and compliance requirements. 
Storage Cloud Storage TB Public cloud IaaS storage supporting normal transactional or other applications/
Network LAN Port Physical and wireless local area network connecting equipment within core data centers and connecting end users in office areas to company's broader networks. 
Network WAN Device Wide area network equipment, labor and support services directly connecting data centers, offices and third-parties (excludes telecom and communication services). 
Network Voice Extension Voice resources which enable or distribute voice services through on-premise equipment: PBX, VoIP, voicemail and handsets (excludes telecom and communication services). 
Network Other Network N/A Other specialized network equipment, infrastructure and services: contact center, network security, remote access (VPN/RAS), cabling infrastructure, telepresence, video conferencing. 
Network Cloud Network MB Public cloud Infrastructure-as-a-Service (IaaS) network offerings providing ingress/egress, load balancing, intra/inter-data center connectivity and resiliency services. 
Communication Circuits N/A Voice and data network circuits and associated access facilities and services; includes dedicated and virtual data networks, internet access and voice circuits. 
Communication Usage MB Voice and data usage associated with standard telephone calls, 800 number service, mobility and other data transit based on usage billing. 
Output Central Print Page Central print services; often provided to support customer billing or customer documentation support processes. 
Output Post Processing Page Centralized post print processing support (e.g. fold, stuff, apply postage, bundle); often support customer billing or customer documentation support processes. 
End User Workspace PC Client compute physical desktops, portable laptops, thin client machines, peripherals and associated software used by individuals to perform work. 
End User Mobile Devices Device Client compute tablets, smart phones (iOS, Android, Windows Mobile) and apps used by individuals to perform work. 
End User Service Desk Ticket Centralized help desk resources which handle user requests, questions and issues; includes centralized incident, problem and change management resources. 
End User Field Support Visit Local support resources which provide on-site support for moves, adds, changes and hands on issue resolution. 
End User Cloud Desktop Instance-Hr Public cloud Infrastructure-as-a-Service (IaaS) virtual desktop offerings running a personal compute operating system and common utilities. 
Application App Dev FTE-Hr Resources involved with the analysis, design, development, code, test and release packaging services associated with application development projects. 
Application App Support & Ops FTE-Hr The operations, support, fix and minor enhancements associated with existing applications. 
Application LoB Software N/A Licensing, maintenance and support related to off-the-shelf software purchases. 
Application Cloud Apps N/A Public cloud Software-as-a-Service (SaaS) application offerings (e.g. Salesforce.com, ServiceNow, Workday, Apptio). 
Delivery Project Mgmt FTE-Hr Resources for managing/supporting IT-related projects: business and IT-driven initiatives. 
Delivery Client Mgmt FTE-Hr Resources or account managers aligned with the lines of business to understand business needs, communicate IT products, services and status of IT projects. 
Delivery Ops Center Task Centralized IT Operations Center resources including monitoring and intervention e.g. NOC (network operations center), GOC (global operations center). 
Delivery Cloud Ops Task Public cloud centralized service management, operations and monitoring services. 
Security & Compliance Security Policy Managed System IT Security resources setting policy, establishing process & means, measuring compliance and responding to security breaches. 
Security & Compliance Compliance Managed System IT Compliance resources setting policy, establishing controls and measuring compliance to relevant legal and compliance requirements. 
Security & Compliance Disaster Recovery Managed System IT Disaster Recovery resources setting DR policy, establishing process & means, dedicated failover facilities, performing DR testing. NOTE: DR designated equipment is included directly in its own sub-tower (e.g. extra servers for DR go in Compute tower, etc.). 
Security & Compliance Cloud DR Managed System Public cloud Infrastructure-as-a-Service (IaaS) on-demand disaster recovery services. 
IT Mgmt IT Mgmt & Strategic Planning FTE-Hr IT management and administration resources; typically CIO, senior IT leaders and administrative support including centralized IT strategy and planning. 
IT Mgmt Enterprise Architecture FTE-Hr Enterprise architecture services: business, information, application, technical architecture to drive standardization, integration and efficiency among business technology solutions. 
IT Mgmt IT Finance FTE-Hr Resources involved in the planning, budgeting, spend management and chargeback of IT expenditures and the costing of IT products and services. 
IT Mgmt Vendor Mgmt FTE-Hr Resources involved in the selection, contract management, oversight, performance management, delivery of services by 3rd party vendors and external service providers. 

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