Accenture is helping industry clients to enhance the customer experience by implementing IBM watsonx Orchestrate, including integrating the experience of the call center, website and social channels so users have the continuous experience of attendance with different media types. Both IBM watsonx Orchestrate and IBM watsonx Assistant are being used to automate the process and reduce the effort. Join us in this session to deep dive into the solution and the benefits of the solution.
Alexandre Yokota, Cloud Business Operations Associate Director, Accenture
Alex Vianna, Ecosystem Technical Leader, IBM