Steve Cast, UK based IBM Champion, COMMON Europe board member, and technical entrepreneur will deliver this informative session. The session addresses the lessons learnt from a Proof of Concept to develop a chatbot using watsonx Assistant, with real word examples. Starting with an introduction to watsonx Assistant, Steve will progress on to explore the challenges faced. This will include the successes and failures his team experienced along the way. Key takeaways will be presented to help your learning. Closing with conclusions and potential future directions, this session will be beneficial to anyone considering watsonx Assistant for their own needs. Come along to this session to see watsonx Assistant for yourself and benefit from the lessons learnt by Steve and his team.