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This session demonstrates how enterprises are using watsonx Orchestrate to streamline cross-functional workflows—automating repetitive tasks in operations, HR, and finance. We highlight a shared services team that used Orchestrate to reduce manual handoffs by automating tasks like data entry, approvals, and scheduling across tools like SAP, Salesforce, and Outlook. The AI agent dynamically adapts to process bottlenecks, logs actions, and provides status updates—all via natural language interfaces.
Session Topic: Business Automation, Gen AI & Agents, AI Governance & Machine LearningActivity Type: Technology BreakoutIndustry: Cross IndustryTechnical Level: Intermediate LevelProduct: watsonx.ai, watsonx OrchestrateRole: Business Technologist, AI EngineerSpeaker(s): Krishna Balaga, Athul Kizhakkethil Balachandran