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web session error to connect brocade switch - "...CANNOT LOAD RBACMatrix..."

  • 1.  web session error to connect brocade switch - "...CANNOT LOAD RBACMatrix..."

    Posted Mon March 09, 2020 09:03 AM
      |   view attached
    Hello,
    BC-E 86774TG with BROCADE 20 PORT 8GB SAN SWITCH MODULE RL : 642B.
    I observed error in web session to connect brocade switch - "...CANNOT LOAD RBACMatrix ..." . It happened after doing "RESTORE FACTORY DEFAULTS" on SAN switch through AMM, nothing else.
    Help me please to resolve the problem, if there is anyone who ran into this.

    ------------------------------
    Aghasi Minasyan
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    #Storage
    #PrimaryStorage
    #StorageAreaNetworks


  • 2.  RE: web session error to connect brocade switch - "...CANNOT LOAD RBACMatrix..."

    Posted Tue March 10, 2020 05:14 AM
    Hello Aghasi,
    there seems the user database to be damaged/corrupted/lost.

    The following article describes a similar problem:
    https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=kc0132971en_us

    I hope this helps to solve your problem.

    Best reards,
    Jochen

    ------------------------------
    Jochen Meixner
    Principal Consultant Storage & Backup Solutions
    CONET Services GmbH
    Duesseldorf, Germany
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    Original Message