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I'm a user of the IBM Storage Insights free version. Do I have the ability to export performance data?

  • 1.  I'm a user of the IBM Storage Insights free version. Do I have the ability to export performance data?

    Posted Mon August 16, 2021 06:50 PM

    While exporting performance data in the form of a compressed file can resolve performance issues with storage systems, if you are a  user of the IBM Storage Insights free version you DO NOT have access to export that data.

    However, the exporting of performance data IS PART of the functionality for the subscription-based IBM Storage Insights Pro.

    If you are a Pro user you can create a compressed file for a block storage system by going to to Resources > Block Storage Systems. Then, right-click the storage system and select Export Performance DataSelect the time range of the performance data that you want to export. You can select a time range of the previous 4, 8, or 12 hours, or specify an earlier time range by clicking the time and date. You then click Create.  Note, a task is started and shown in the running tasks icon in the menu bar.Running tasks icon When the task is complete, click the download icon Download icon in the running tasks list in the task to save the file locally and the timestamps in the performance data are in the Eastern Standard Time (EST) time zone.

    Please note that if you  contact IBM Support to help you analyze the problem, you might be asked to send this file.


    Optional: To include volume data if the time range that you selected is greater than 12 hours, click Advanced export.
    Because the amount of performance data might be large, especially for storage systems that have many volumes, volume data is exported only if the time range is less than 12 hours. For time ranges of 12 or more hours, you must click Advanced export to include volume data.



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    Robert Graczyk
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