Greetings,

I am conducting tests with the intention of creating device groups in the future using the "Create Device Group" Web Service; however, I am facing challenges. I am attempting to create them based on a custom attribute named "Store" in the devices, where the value of this attribute is "019."

After providing the Token and Billing ID, I configured the JSON as follows:

{     "groupName" : "Store 019",     "groupDescription" : "Something here...",     "lastReported" : "180",     "conditions" : [ {     "category" : "Custom Attributes",     "attribute" : "Store",     "criteria" : "Equal To",     "value1" : "019" }

Upon execution, no errors occur, and the group is not created; nothing happens. Could you assist me in identifying where the issue might be?

Thank you very much!

Sincerely,

Erick

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Erick Kunz
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Hi Erick

There are some assumptions here that I want to validate. 

• The custom attribute field on devices already exists
• The field format accepts the type of data you want to enter
• You have already been able to populate several devices with such data. 

Can you please confirm that these assumptions are correct? 

Thanks in advance

Greetings,

I am conducting tests with the intention of creating device groups in the future using the "Create Device Group" Web Service; however, I am facing challenges. I am attempting to create them based on a custom attribute named "Store" in the devices, where the value of this attribute is "019."

After providing the Token and Billing ID, I configured the JSON as follows:

{     "groupName" : "Store 019",     "groupDescription" : "Something here...",     "lastReported" : "180",     "conditions" : [ {     "category" : "Custom Attributes",     "attribute" : "Store",     "criteria" : "Equal To",     "value1" : "019" }

Upon execution, no errors occur, and the group is not created; nothing happens. Could you assist me in identifying where the issue might be?

Thank you very much!

Sincerely,

Erick

------------------------------
Erick Kunz
------------------------------

Hi Eamonn,

Responding to your questions:

• Yes, it already exists on devices.
• Yes, I can manually add this data.
• Yes, it's possible to add these attributes manually to several devices.

However, when I attempt to use the API for that purpose, nothing happens. I've spent some time reading and testing, but I can't make it work.

Hi Erick

There are some assumptions here that I want to validate. 

• The custom attribute field on devices already exists
• The field format accepts the type of data you want to enter
• You have already been able to populate several devices with such data. 

Can you please confirm that these assumptions are correct? 

Thanks in advance

Greetings,

I am conducting tests with the intention of creating device groups in the future using the "Create Device Group" Web Service; however, I am facing challenges. I am attempting to create them based on a custom attribute named "Store" in the devices, where the value of this attribute is "019."

After providing the Token and Billing ID, I configured the JSON as follows:

{     "groupName" : "Store 019",     "groupDescription" : "Something here...",     "lastReported" : "180",     "conditions" : [ {     "category" : "Custom Attributes",     "attribute" : "Store",     "criteria" : "Equal To",     "value1" : "019" }

Upon execution, no errors occur, and the group is not created; nothing happens. Could you assist me in identifying where the issue might be?

Thank you very much!

Sincerely,

Erick

------------------------------
Erick Kunz
------------------------------