IBM Security QRadar SOAR

Hello Team,

I have used the Update Row in a Data Table function since years and it has always worked in my workflows. But this April month, it suddenly stopped working in my existing workflows (which used to work till April) throwing this error "TypeError: 'NoneType' object is not subscriptable"... Have troubleshooted with the Support but they denied help as this app "IBM SOAR Data Table Helper Functions" is a community app. 

I have also tested the Update row in a Data table function by explicitly giving the values to be updated, and even then the same error was thrown. Please advice.

Regards,

Anu.

What version of SOAR are you using? What version of python are you using for the pre-processing script?

I just tested with IBM Security QRadar SOAR version 46.0.8131 by creating a new data table activated playbook with the following input script,

from json import dumpsfrom datetime import datetime as datenow = int(date.now().timestamp()*1000)inputs.dt_utils_cells_to_update = dumps({"dt_col_name": "Updated Example", "text": "Update from datatable", "number": 1111, "multi_select": ["b", "e", "g"], "boolean": True, "datetime": now, "select": "2"})inputs.dt_utils_datatable_api_name = "dt_utils_test_data_table"inputs.dt_utils_row_id = 0inputs.incident_id = incident.id

and it worked as it should. All fields were changed.

Hello Team,

I have used the Update Row in a Data Table function since years and it has always worked in my workflows. But this April month, it suddenly stopped working in my existing workflows (which used to work till April) throwing this error "TypeError: 'NoneType' object is not subscriptable"... Have troubleshooted with the Support but they denied help as this app "IBM SOAR Data Table Helper Functions" is a community app. 

I have also tested the Update row in a Data table function by explicitly giving the values to be updated, and even then the same error was thrown. Please advice.

Regards,

Anu.

Hello Richard,

We are on 49 Version SOAR and Python 3. This script also not working for us...We are getting the same error "TypeError: 'NoneType' object is not subscriptable"

Please advise.

Thanks,

Anu.

What version of SOAR are you using? What version of python are you using for the pre-processing script?

I just tested with IBM Security QRadar SOAR version 46.0.8131 by creating a new data table activated playbook with the following input script,

from json import dumpsfrom datetime import datetime as datenow = int(date.now().timestamp()*1000)inputs.dt_utils_cells_to_update = dumps({"dt_col_name": "Updated Example", "text": "Update from datatable", "number": 1111, "multi_select": ["b", "e", "g"], "boolean": True, "datetime": now, "select": "2"})inputs.dt_utils_datatable_api_name = "dt_utils_test_data_table"inputs.dt_utils_row_id = 0inputs.incident_id = incident.id

and it worked as it should. All fields were changed.

Hello Team,

I have used the Update Row in a Data Table function since years and it has always worked in my workflows. But this April month, it suddenly stopped working in my existing workflows (which used to work till April) throwing this error "TypeError: 'NoneType' object is not subscriptable"... Have troubleshooted with the Support but they denied help as this app "IBM SOAR Data Table Helper Functions" is a community app. 

I have also tested the Update row in a Data table function by explicitly giving the values to be updated, and even then the same error was thrown. Please advice.

Regards,

Anu.

Is the error occuring in the post-proccessing script or pre-proccssing script or function?

Hello Richard,

We are on 49 Version SOAR and Python 3. This script also not working for us...We are getting the same error "TypeError: 'NoneType' object is not subscriptable"

Please advise.

Thanks,

Anu.

What version of SOAR are you using? What version of python are you using for the pre-processing script?

I just tested with IBM Security QRadar SOAR version 46.0.8131 by creating a new data table activated playbook with the following input script,

from json import dumpsfrom datetime import datetime as datenow = int(date.now().timestamp()*1000)inputs.dt_utils_cells_to_update = dumps({"dt_col_name": "Updated Example", "text": "Update from datatable", "number": 1111, "multi_select": ["b", "e", "g"], "boolean": True, "datetime": now, "select": "2"})inputs.dt_utils_datatable_api_name = "dt_utils_test_data_table"inputs.dt_utils_row_id = 0inputs.incident_id = incident.id

and it worked as it should. All fields were changed.

Hello Team,

I have used the Update Row in a Data Table function since years and it has always worked in my workflows. But this April month, it suddenly stopped working in my existing workflows (which used to work till April) throwing this error "TypeError: 'NoneType' object is not subscriptable"... Have troubleshooted with the Support but they denied help as this app "IBM SOAR Data Table Helper Functions" is a community app. 

I have also tested the Update row in a Data table function by explicitly giving the values to be updated, and even then the same error was thrown. Please advice.

Regards,

Anu.

Hello Richard,

The error is in pre-processing script. Below is the erros exactly

Pre-processing script for Function 'Data Table Utils: Update Row' from Workflow 'Workflow_Name_Here' was unable to complete because: TypeError: 'NoneType' object is not subscriptable

Thanks,

Anu.

Is the error occuring in the post-proccessing script or pre-proccssing script or function?

Hello Richard,

We are on 49 Version SOAR and Python 3. This script also not working for us...We are getting the same error "TypeError: 'NoneType' object is not subscriptable"

Please advise.

Thanks,

Anu.

What version of SOAR are you using? What version of python are you using for the pre-processing script?

I just tested with IBM Security QRadar SOAR version 46.0.8131 by creating a new data table activated playbook with the following input script,

from json import dumpsfrom datetime import datetime as datenow = int(date.now().timestamp()*1000)inputs.dt_utils_cells_to_update = dumps({"dt_col_name": "Updated Example", "text": "Update from datatable", "number": 1111, "multi_select": ["b", "e", "g"], "boolean": True, "datetime": now, "select": "2"})inputs.dt_utils_datatable_api_name = "dt_utils_test_data_table"inputs.dt_utils_row_id = 0inputs.incident_id = incident.id

and it worked as it should. All fields were changed.

Hello Team,

I have used the Update Row in a Data Table function since years and it has always worked in my workflows. But this April month, it suddenly stopped working in my existing workflows (which used to work till April) throwing this error "TypeError: 'NoneType' object is not subscriptable"... Have troubleshooted with the Support but they denied help as this app "IBM SOAR Data Table Helper Functions" is a community app. 

I have also tested the Update row in a Data table function by explicitly giving the values to be updated, and even then the same error was thrown. Please advice.

Regards,

Anu.