IBM Security QRadar SOAR

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  • 1.  Update Resilient via CO3 framework error

    Posted Wed April 26, 2023 01:01 AM
    Edited by Sev Cu Wed April 26, 2023 01:11 AM

    Hi All,

    We have Resilient app connector in our automation platform, the Resilient app connector is written in python script using CO3 framework to create update Resilient Incident, we are doing functional testing right now.

    During testing of Resilient update notes we encountered below error. I would like to know if someone encountered below issue. Thank you.
    "handle_action exception occurred. Error string: 'name 'basestring' is not defined'"

    This is the sample data that I passed to update Resilient Notes. What I did is first I get the specific Resilient notes and the output was passed to the function responsible to update Resilient notes
    { "id": 203, "text": "<div class=\"rte\"><div>testing</div></div>", "type": "incident", "inc_id": 2162, "actions": [], "task_id": null, "user_id": 12, "children": [], "inc_name": "tesing simulation", "inc_owner": 3, "parent_id": null, "task_name": null, "user_name": "knock", "is_deleted": false, "task_at_id": null, "user_fname": null, "user_lname": null, "create_date": 1650348773314, "modify_date": 1682484789246, "modify_user": { "id": 3, "last_name": "support", "first_name": "admin" }, "task_custom": null, "task_members": null, "comment_perms": { "delete": true, "update": true }, "mentioned_users": [], "modify_principal": { "id": 3, "name": "admin@example.com", "type": "user", "display_name": "admin" } }



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    Sev
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  • 2.  RE: Update Resilient via CO3 framework error

    Posted Wed April 26, 2023 02:54 AM

    Hi All,

    Please disregard. Thank you



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    Sev
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