IBM Security QRadar SOAR

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  • 1.  resilient-circuits not working after isnstaling an app

    Posted Thu May 11, 2023 07:49 AM

    Dear Community members ,

    Hope you all are doing well.

    I have already raised a ticket with support but was wondering if anyone have faced this before.

    I was testing installing abuseIPDB on integration server https://exchange.xforce.ibmcloud.com/hub/extension/68bc8d72ddae131e848ceb4803862287

    The app was installed successfully and I can see it when using pip freeze.

    during that , resilient-circuits was upgraded automatically to the latest version.

    after that , whenever I run resilient-circuits , it always throws the attached error.

    please let me know how to troubleshoot that.




    ------------------------------
    mohamad islam hamadieh
    ------------------------------

    Attachment(s)

    txt
    error.txt   2 KB 1 version


  • 2.  RE: resilient-circuits not working after isnstaling an app

    Posted Fri May 12, 2023 08:05 AM

    Hi Mohamad,

    It looks like the resilient package was not upgraded along with resilient-circuits. Can you do a 'pip freeze' to confirm if 'resilient' has a different version compared to 'resilient-circuits'? If so run 'pip install --upgrade resilient' to get the correct version. 

    Good luck,
    Mark



    ------------------------------
    Mark Scherfling
    ------------------------------



  • 3.  RE: resilient-circuits not working after isnstaling an app

    Posted Sun May 14, 2023 02:43 AM

    Hi mark , 

    please check current pip freeze output below.

    is it possible to downgrade to the older version instead as I want to keep the lab in track with production.

    if yes , how can i do that.

    Thank you

    ===========================
    pip freeze output : 


    beautifulsoup4==4.11.1
    cachetools==2.1.0
    certifi==2020.12.5
    cffi==1.15.1
    chardet==4.0.0
    charset-normalizer==2.0.12
    circuits==3.2.1
    cryptography==40.0.2
    decorator==5.1.1
    Deprecated==1.2.13
    filelock==3.4.1
    idna==2.10
    importlib-metadata==3.7.3
    Jinja2==3.0.3
    jwcrypto==1.4.2
    keyring==23.4.1
    MarkupSafe==2.0.1
    py==1.11.0
    pycparser==2.21
    PySocks==1.7.1
    pytz==2022.2.1
    pywin32==300
    pywin32-ctypes==0.2.0
    rc-email==1.0.4
    requests==2.27.1
    requests-mock==1.8.0
    requests-toolbelt==1.0.0
    resilient==48.2.4321
    resilient-circuits==48.2.4321
    resilient-lib==48.2.4321
    retry2==0.9.4
    simplejson==3.17.6
    six==1.16.0
    soupsieve==2.3.2.post1
    stompest==2.3.0
    typing-extensions==3.7.4.3
    urllib3==1.26.4
    watchdog==2.1.9
    wrapt==1.14.1
    zipp==3.4.





    ------------------------------
    mohamad islam hamadieh
    ------------------------------



  • 4.  RE: resilient-circuits not working after isnstaling an app
    Best Answer

    Posted Sun May 14, 2023 09:55 AM

    Hi Mohamad,

    It is possible to downgrade. This logic has been around for nearly 2 years, so I'm surprised you're experiencing an error.

    To downgrade, you can run a command like this: pip install resilient==46.0.3461 resilient-lib==46.0.3461 resilient-circuits==46.0.3461

    To see all the possible versions available, using a non-existent version like 99 will display all versions:

    % pip install resilient-circuits==99

    ERROR: Could not find a version that satisfies the requirement resilient-circuits==99 (from versions: 29.0.0, 29.0.1, 29.1.0, 30.0.84, 30.0.85, 30.0.86, 30.0.89, 30.0.111, 31.0.0, 32.0.0, 32.0.126, 32.0.140, 32.0.186, 33.0.189, 33.0.192, 34.0.194, 34.0.195, 35.0.0.dev0, 35.0.203, 36.2.209.dev0, 37.0.211.dev0, 37.0.214, 37.2.215, 38.0.71rc0, 38.0.73rc0, 38.0.74.dev0, 38.0.75.dev0, 38.0.76, 39.0.77.dev0, 39.0.226, 39.0.227, 39.0.228.dev0, 40.0.1rc0, 40.0.100, 40.1.1880, 40.2.1939, 41.0.1976, 41.1.2013, 42.0.2101, 42.1.2111, 42.1.2116, 42.2.2190, 42.3.2330, 43.0.2419, 43.0.2433, 43.1.2656, 44.0.2810, 44.1.2953, 45.0.3150, 45.1.3279, 46.0.3461, 47.0.3691, 47.1.3780, 48.0.4034, 48.1.4243, 48.2.4321)



    ------------------------------
    Mark Scherfling
    ------------------------------



  • 5.  RE: resilient-circuits not working after isnstaling an app

    Posted Thu May 18, 2023 03:01 AM

    Dear Mark , 

    Thank you for your help.

    Issue was resolved after downgrading to v43.




    ------------------------------
    mohamad islam hamadieh
    ------------------------------