New to IBM MaasS360, I have added a user and a device, Android 11 on Samsung mobile phone using Android Enterprice. I have the Default Android MDM Policy, and the only thing I have changed so far is that the MDM Control can not be removed without an Admin passcode. I am wondering why I can not remotely lock the device from the MaaS360 platform? If I Buzz the device, it works, and sends a message that works, but when I click the lock nothing really happens on the device. Shouldn't it be unusable by the user?
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Haraldur Kristjansson
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