Hey mate,
I had dealt with the same issue!
There's a product licensing issue for QRadar 7.3.3 & 7.4.2.
Go through the below link and execute a command specified in the document!
https://www.ibm.com/support/pages/node/6395080
YouTube Video Reference:
https://youtu.be/IwkEm772EZI?si=8waDJ-mO5QHNp67G
I hope this will resolve the problem.
All the best, mate.
Cheers.
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Vamshi Rayarao
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Original Message:
Sent: Fri September 08, 2023 06:33 PM
From: cygnus lab
Subject: QRadar Lab - Logs not received
Hello,
Please help me with my lab.
I Installed the newest QRadar CE on both VMware and Virtual Box.
Both work fine and the console has no issues.
The second stage is to install Wincollect, I installed it with CLI like IBM Helps guide due to errors with the regular installation.
After entering the IBM Console I noticed an error at the bottom "QRadar Error - Retrying Connect timed out"
To confirm the network connectivity is ok I entered the "Agent Settings" and ran the network test.
The network test failed both in UDP and TCP.
Side note: I can't ping my QRadar hosts from any of my Windows machines.
However, I can ping my Windows machines from my QRadar hosts (I don't know if it's related).
I cant see any logs in the log activity and I tried every solution out there, I spent a whole day troubleshooting.
Screenshots are attached.
May appreciate any help!
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cygnus lab
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