IBM Security QRadar

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  • 1.  Qradar 7.5.0 install problem

    Posted Thu May 30, 2024 04:13 PM

    I trying to install Qradar 7.5.0 on RHEL 8.8 for several days.

    Today i managed to complet the first installation process followed by a reset.

    I'm trying to go back to the installation proces and finish it, but command:

    mount -o loop <iso_file> /media/cdrom
    /media/cdrom/setup

    and command

    cd /opt/qradar/setup
    ./setup

    dont work :(

    Initializing...
    Starting setup session in tmux
    rpm: no arguments given for query
    /opt/qradar/setup/inc/setup.funcs: line 424: $pathToRpm: ambiguous redirect
    cat: .: Is a directory
    WARNING: No build_version file, but found QRadar files.
    Getting version from RPMS: assetprofiler autoupdate
    

    ERROR: Sorry, upgrades not supported on this release!
              (see log /var/log/setup-/qradar_setup.log for further details or use -h for help)
    Press enter to close screen

    or

    Starting setup session in screen
    WARNING: No build_version file, but found QRadar files.
    Getting version from RPMS: adminconsole assetprofiler autoupdate bbperf content-management-toolkit customaction-chrootjail datanode dbfiles ha hostcontext ibm-si-mks imq pcidashboards performance_monitor qbase.
    

    ERROR: Sorry, upgrades not supported on this release!
              (see log /var/log/setup-2020.11.0.20210517144015/qradar_setup.log for further details or use -h for help)
    Press enter to close screen


    ------------------------------
    Radek Kielar
    ------------------------------


  • 2.  RE: Qradar 7.5.0 install problem

    Posted Mon June 03, 2024 04:56 AM
    Edited by Radek Kielar Mon June 03, 2024 05:00 AM

    on /var/log/setup-/log file:

    SourceScript: Loading /opt/qradar/setup/inc/setup.not_qsetup file...
    Mon Jun  3 10:48:34 CEST 2024: mount | grep iso./opt/qradar/setup.*loop
    Mon Jun  3 10:48:34 CEST 2024: 
    SourceScript: Loading /opt/qradar/setup/inc/setup.checkos file...
    ERROR: Sorry, upgrades not supported on this release!
    Mon Jun  3 10:48:34 CEST 2024 [setup]: rm -fr /tmp/runstate/
    Mon Jun  3 10:48:34 CEST 2024 [setup]: OnExitTasks()
    Mon Jun  3 10:48:34 CEST 2024 [setup]: rm -fr /var/run/qradar_setup.pid /tmp/ujars



    ------------------------------
    Radek Kielar
    ------------------------------

    Original Message


  • 3.  RE: Qradar 7.5.0 install problem

    IBM Champion
    Posted 29 days ago

    Radek 

    there is no need to call setup manually. Indeed it will show exactly the mit you got.

    if the initial setup hasn't completed all you need is to login again as root and QRadar will now that it has to complete install process.

    if that isn't the case you broke the install process and have to start all over again on a new instance.

    BTW what do you mean by reset? Have you rebooted when asked to do so?

    Regards

    Karl



    ------------------------------
    [Karl] [Jaeger] [#ibmchampion]
    [QRadar Specialist]
    [cnag]
    [Siegen] [Germany]
    ------------------------------

    Original Message


  • 4.  RE: Qradar 7.5.0 install problem

    Posted 28 days ago

    This version noted in the release corresponds for 7.4.3 GA build of QRadar, which cannot be directly upgrade to 7.5.0 UP8. 


    ERROR: Sorry, upgrades not supported on this release!
              (see log /var*/log*/setup-2020.11.0.20210517144015/qradar_setup.log for further details or use -h for help)


    If I check the QRadar 101 software page and put in this build number 20210517144015, it gives me: 7.4.3 (Build 20210517144015). QRadar 7.5.0 UP8 has a prerequisite version of 7.5.0 UP7. This means your upgrade path must be 7.4.3 (Build 20210517144015) --> 7.5.0 UP7 --> 7.5.0 UP8. There is no direct upgrade path if your base version is indeed 7.4.3. You must update to 7.5.0 UP7, then you can go to 7.5.0 UP8. 



    ------------------------------
    Jonathan Pechta
    IBM Security - Community of Practice Lead
    jonathan.pechta1@ibm.com
    ------------------------------

    Original Message