IBM Security MaaS360

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No new email notifications coming from MaaS360.

  • 1.  No new email notifications coming from MaaS360.

    Posted Thu November 03, 2022 02:03 PM
    Edited by Yasmiell Rodriguez Mon November 07, 2022 10:33 AM


  • 2.  RE: No new email notifications coming from MaaS360.

    Posted Mon November 07, 2022 04:17 AM
    Hi Yasmiell
    I'm not aware of a known issue with iOS 16 and email notifications. 
    However the most probable cause is your Cloud Extender module for Email notifications, which needs to be configured for Exchange or Traveler. 
    Can you please review the configuration based on the documentation below? 
    https://www.ibm.com/docs/en/maas360?topic=modules-email-notification-module
    Thanks, best

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    Eamonn O'Mahony
    Technical Client Success Manager
    IBM Security
    Dublin, Ireland
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  • 3.  RE: No new email notifications coming from MaaS360.

    Posted Mon November 07, 2022 10:35 AM
    Thanks.

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    Yasmiell Rodriguez
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