Hi Yasmiell
I'm not aware of a known issue with iOS 16 and email notifications.
However the most probable cause is your Cloud Extender module for Email notifications, which needs to be configured for Exchange or Traveler.
Can you please review the configuration based on the documentation below?
https://www.ibm.com/docs/en/maas360?topic=modules-email-notification-moduleThanks, best
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Eamonn O'Mahony
Technical Client Success Manager
IBM Security
Dublin, Ireland
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Original Message:
Sent: Thu November 03, 2022 02:03 PM
From: Yasmiell Rodriguez
Subject: No new email notifications coming from MaaS360.
Hi there,
Hope someone can help with all users not getting notifications for when a new email comes in in MaaS360. This happened 2 years ago and I suspect the new iOS 16 has something to do with this.
Thank you.
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Yasmiell Rodriguez
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