IBM Security Guardium

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  • 1.  No access to IBM Guardium web interface

    Posted Fri December 16, 2022 10:10 AM
      |   view attached
    Hello everyone,

    An attempt was made to update IBM Guardium, but without success, since then I can no longer access the Guardium GUI, it returns an ERR_CONNECTION_REFUSED message in the browser, apart from this problem I tried to upload the fileserver interface but I cannot access it either to upload the latest Guardium realse.

    Has anyone been through this type of situation? Do you have any tips on what steps to take to fix the problem?

    System information:

    Build: 11.0
    Release: 11.2.0_r108847_v11_2_1-el76-20200529_1309
    ID tags:
    BUILD_ID_APPLIANCE="appliance-v11_2-20200529_1309"
    Snif version:
    BUILD_ID_CORE="core-snif_11.0p4016-20201017_1538"
    BUILD_TAG="11.4.0_r109536_snif_11.0p4016_1"
    BUILD_TIME="20201017_1533"
    BUILD_BUILD="109536"
    BUILD_MODULE="collector/snif"
    BUILD_PLATFORM="Linux_3.10.0-862.el7.x86_64"
    BUILD_NUM=109536
    BUILD_SHARED_LIB_VERSION=2.0.2

    Thanks for the help.

    Best Regards,
    André Dombrosque

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    André Dombrosque
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  • 2.  RE: No access to IBM Guardium web interface

    Posted Fri December 16, 2022 01:42 PM

    Try restart GUI from cli

    restart gui

    restart stopped_services



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    Zbigniew (Zibi) Szmigiero
    IBM
    Międzyrzecz
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    Original Message


  • 3.  RE: No access to IBM Guardium web interface

    Posted Fri December 16, 2022 02:44 PM
    I already did that, but it didn't help, I also restarted the server but the problem persists.

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    André Dombrosque
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    Original Message


  • 4.  RE: No access to IBM Guardium web interface

    Posted Mon December 19, 2022 04:33 AM
    Hello André, Hope all is well.
    I recommend try to involve IBM Technical Support in that case. They can help you with further troubleshooting.

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    Akashkumar Parmar
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    Original Message


  • 5.  RE: No access to IBM Guardium web interface

    Posted 27 days ago

    Hi Andre,

    i am also facing this issue. Can you help how this got resolved.

    Thanks 

    Amar Modhave



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    Amar Modhave
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    Original Message


  • 6.  RE: No access to IBM Guardium web interface

    Posted 25 days ago

    hello, @André Dombrosque

    I already had this problem in the past after a lot of research, I managed to solve my GUI problem, I have to RESTORE THE GUI CERTIFICATE (default certificate) and my problem was solved at this time.

    Thank



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    Famakan TRAORE
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    Original Message