IBM Security Verify

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  • 1.  my Verify subscription expired and now is suspended.

    Posted Mon March 22, 2021 10:16 AM
    Edited by Jon Harry Tue March 23, 2021 06:09 AM
    Hello,

    my Verify subscription expired and now is suspended. How can I request a reactivation please?

    I received one mail from IBM Security as below:

    Your IBM Security Verify account is currently suspended. It will be deleted on Mar 24, 2021. To restore your account, please contact us before then.

    Account URL: https://xxxxx.verify.ibm.com/ui/admin

    User name: xxxxx@cn.ibm.com

    Your IBM Security Verify subscription has expired.

    Activation date: Thursday, October 29, 2020

    Expiration date: Wednesday, January 27, 2021

    This email is an automated notification. Do not reply to this email directly.

    For more information, use the Contact Us link or connect with the IBM Security Community at:

    https://community.ibm.com

    ------------------------------
    JIN PING LIN
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  • 2.  RE: my Verify subscription expired and now is suspended.

    Posted Tue March 23, 2021 06:17 AM

    Hi Jin Ping,

    Since I see you are an IBMer, I have contacted you directly with information on options to extend this trial for internal use.

    For anyone else reviewing this thread: If your trial has expired and you have not had direct contact from our Digital Sales team, I would suggest starting a conversation by completing this form: https://www.ibm.com/account/reg/signup?formid=urx-47788.  This is the same form you get by clicking "Upgrade Now" in the Admin UI.

    Jon.



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    Jon Harry
    Consulting IT Security Specialist
    IBM
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    Original Message


  • 3.  RE: my Verify subscription expired and now is suspended.

    Posted Tue March 23, 2021 08:49 PM
    Thank you very much, This issue has been solved. Thank  you very much.

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    JIN PING LIN
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    Original Message


  • 4.  RE: my Verify subscription expired and now is suspended.

    Posted Fri December 02, 2022 09:57 AM
    Hi team, just got a similar email, any idea who I can contact for help?

    The following IBM Security Verify account was suspended:

    Account URL: https://cio.verify.ibm.com/ui/admin

    User name: xxxxxxxx@mx1.ibm.com

    This email is an automated notification. Do not reply to this email directly.

    For more information, use the Contact Us link or connect with the IBM Security Community at:

    https://community.ibm.com

    Regards,

    IBM Security Verify Team



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    Ivan Gutierrez
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    Original Message