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Maas360 + Apple Business Management + Activation Lock

  • 1.  Maas360 + Apple Business Management + Activation Lock

    Posted Thu July 20, 2023 02:34 PM

    So I have this issue where Maas360 isn't showing options for clearing activation locks on iOS devices. They are enrolled in ABM and M360. 

    If you try to wipe the phone through maas360 interface, the option for clearing the activation lock is not visible. 

    I also cannot find the ability to generate an activation lock clear code either.

    Any help on this would be appreciated.

    Thanks



    ------------------------------
    Steven Higa
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  • 2.  RE: Maas360 + Apple Business Management + Activation Lock

    Posted Fri July 21, 2023 04:26 AM

    Hi Steven

    Maybe have a look at the Apple documentation regarding this, which proposes some actions to assist: 

    https://support.apple.com/en-ie/guide/deployment/depf4ab94ef1/web

    Let us know how you get on. 

    Best



    ------------------------------
    Eamonn O'Mahony
    Technical Client Success Manager
    IBM Security
    Dublin, Ireland
    ------------------------------

    Original Message