IBM Security Verify

hi All,

we have multiple application configured using Oauth/OpenID and when Application are calling /token end point ISVA returning 500 error intermittently, we have observed ISVA returning 500 response only when request is initiated from the same source (IP) with a milliseconds difference. As it impacting the performance issue with the application.

we have 4 servers in cluster 2 are working as policy server+AAC/Federation runtime and 2 other are dedicated webseal appliance.

however webseal junction to runtime (/mga) is pointing to primary runtime server only.

application is getting below error intermittently

{"error_description":"FBTOAU209E The token request with applies to: [{0}] and issuer: [{1}] failed.","error":"server_error"}

Hi All,

Please help if any one facing similar issue

hi All,

we have multiple application configured using Oauth/OpenID and when Application are calling /token end point ISVA returning 500 error intermittently, we have observed ISVA returning 500 response only when request is initiated from the same source (IP) with a milliseconds difference. As it impacting the performance issue with the application.

we have 4 servers in cluster 2 are working as policy server+AAC/Federation runtime and 2 other are dedicated webseal appliance.

however webseal junction to runtime (/mga) is pointing to primary runtime server only.

application is getting below error intermittently

{"error_description":"FBTOAU209E The token request with applies to: [{0}] and issuer: [{1}] failed.","error":"server_error"}

Hello Rahul,

The 500 error could be caused by many issues. Some common issues are that the internal database (if it's not externalized) is not reachable. You can review the 'messages.log' in the 'Monitor -> Logs -> Application Log Files ->> access_control -> runtime' folder to see if there are issues connecting to a database.

If you are not able to resolve the issue yourself I'd suggest creating a support file that includes the 'System' and 'Runtime Application Server' selections and create a support case.

Hi All,

Please help if any one facing similar issue

hi All,

we have multiple application configured using Oauth/OpenID and when Application are calling /token end point ISVA returning 500 error intermittently, we have observed ISVA returning 500 response only when request is initiated from the same source (IP) with a milliseconds difference. As it impacting the performance issue with the application.

we have 4 servers in cluster 2 are working as policy server+AAC/Federation runtime and 2 other are dedicated webseal appliance.

however webseal junction to runtime (/mga) is pointing to primary runtime server only.

application is getting below error intermittently

{"error_description":"FBTOAU209E The token request with applies to: [{0}] and issuer: [{1}] failed.","error":"server_error"}