IBM Cloud Pak for Security

Cloud Pak for Security

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  • 1.  IBM Cloud platform common services issue

    Posted Tue September 29, 2020 11:14 AM
    Hello.
    I am trying to install Cloud Pak for Security 1.3.0.1 on my OpenShift (three Master nodes and two Worker Nodes) according to the following article: https://www.ibm.com/support/knowledgecenter/en/SSTDPP_1.3.0/cp4s_v1r3/docs/security-pak/csinstall_online.html
    I have done all five steps from Installing Common services part of that article but ICP GUI doesn't open. 
    One worker node was set as Proxy+Master and another worker was set as Management
    The output of oc get pods --namespace kube-system shows all pods in Running and Completed state.
    Here is what I have:
    [root@centos ~]# oc get route -n kube-system | grep console
    icp-console icp-console.apps.os1.oc.local management-ingress <all> passthrough/Redirect None
    I tried to access that cp-console icp-console.apps.os1.oc.local via https:// and https://:8443, besided that I tried to access proxy in web via https:// and https://:8443 but got the same issue.

    I see the followng errors for cp-console icp-console.apps.os1.oc.local What can lead to such errors and how to solve this issue?
    2020/09/29 07:13:12 [error] 69#69: *560 upstream timed out (110: Connection timed out) while connecting to upstream, client: 10.128.4.35, server: _, request: "GET /oidc/keys HTTP/1.1", upstream: "https://172.30.127.183:9443/iam/oidc/keys/", host: "iam-token-service:10443"
    2020/09/29 07:13:12 [error] 69#69: *562 upstream timed out (110: Connection timed out) while connecting to upstream, client: 10.128.4.14, server: _, request: "GET /v1/health HTTP/1.1", upstream: "https://172.30.127.183:9443/v1/health", host: "iam-token-service:10443"
    2020/09/29 07:13:13 [error] 68#68: *564 upstream timed out (110: Connection timed out) while connecting to upstream, client: 10.128.4.26, server: _, request: "GET /v1 HTTP/1.1", upstream: "https://172.30.127.183:9443/v1", host: "iam-token-service:10443"
    2020/09/29 07:13:13 [error] 65#65: *566 upstream timed out (110: Connection timed out) while connecting to upstream, client: 10.128.4.26, server: _, request: "GET /oidc/keys HTTP/1.1", upstream: "https://172.30.127.183:9443/iam/o

    Can you help me?

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    Igor Volkov
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  • 2.  RE: IBM Cloud platform common services issue

    Posted Fri October 02, 2020 01:42 PM
    Hi Igor,   Basically, this forum covers Cloud Pak for Automation, but we are still looking to see if we can find someone to answer in another part of IBM and then move the thread to the Cloud Pak for Security area. 

    Thanks!

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    Stephanie Wilkerson
    IBM
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  • 3.  RE: IBM Cloud platform common services issue

    Posted Wed October 07, 2020 04:15 PM
    Hi Igor, I heard we have a team that is reaching out to you to assist with this- I am going to move this thread to our cloud pak for security area. Thanks for posting your questions here!

    ------------------------------
    Stephanie Wilkerson
    IBM
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