IBM Security MaaS360

 View Only
  • 1.  How to cancel EMM trial account

    Posted Wed February 22, 2023 02:39 PM

    Hello all, 

    is there any easy way how to cancel whole MaaS360 account, that was just created for EMM trial?

    Many thanks in advance

    - Ondrej
    SME, CIO IT Support Helpdesk



    ------------------------------
    Ondrej Kosik
    ------------------------------


  • 2.  RE: How to cancel EMM trial account
    Best Answer

    Posted Thu February 23, 2023 08:21 AM

    Hi Ondrej

    Normally a trial will expire automatically in 30 days. 

    Alternatively you can request to have it expired immediately: 

    • By the Business Partner under whose master account it was created
    • Or if not created under a BP you can request your IBM Sales or Client Success point of contact who will request that the Onboarding team will do it for you. 

    Best



    ------------------------------
    Eamonn O'Mahony
    Technical Client Success Manager
    IBM Security
    Dublin, Ireland
    ------------------------------



  • 3.  RE: How to cancel EMM trial account

    Posted Thu February 23, 2023 11:47 AM

    Thanks Eamonn, I'll let it expire then.



    ------------------------------
    Ondrej Kosik
    ------------------------------