IBM Security QRadar

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  • 1.  GIB - TI&A integration with QRadar

    Posted Mon April 11, 2022 09:16 AM

    Hi All,

    We need to integrate GIB TI&A application with QRadar and we are unable to integrate the application since we are facing errors and issues. We have provided below mentioned details required to integrate the application.

    1 - URL.
    2- Username.
    3 - API Key.
    4 - Security Token.

    BR,
    Farhan



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    Farhan Saleem
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  • 2.  RE: GIB - TI&A integration with QRadar

    Posted Tue March 07, 2023 10:20 PM

    Hi Farhan,

    Have you solved the issue? We are also facing error "Something wrong with credentials" after submitted the same informations

    Regards

    Edwin



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    Edwin
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  • 3.  RE: GIB - TI&A integration with QRadar

    User Group Leader
    Posted Wed March 08, 2023 03:40 AM

    Hi,

     The folks at Group IB should be able to work with you on triaging this, their App Exchange support link is below:

    https://tap.group-ib.com/service_desk

    I've given the Group IB app developers a heads up that you are having some issues so they will be expecting your contact, we'll work with them directly to address anything from the QRadar side too.

    Cheers,

    Dan



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    Dan Schofield
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  • 4.  RE: GIB - TI&A integration with QRadar

    Posted Wed March 08, 2023 08:33 AM

    Good day! 

    Thanks Dan for a link. Edwin, also, if don't have access to the portal, you can reach out us directly via integration@group-ib.com.

    I think we just need to check your credentials and also IP access lists, as API use is restricted with it. Regards,

    Pavel



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    Pavel Shepetina
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  • 5.  RE: GIB - TI&A integration with QRadar

    Posted Wed March 08, 2023 09:16 PM

    Hi Pavel,

    Does it possibly due to version compatibility?

    Qradar version - 7.5.0
    GIB_TIA_v2 version - 7.4.3

    Regards

    Edwin



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    Edwin
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  • 6.  RE: GIB - TI&A integration with QRadar

    Posted Thu March 09, 2023 03:47 PM

    Yes, you actually installed the old version.

    The new one is here - https://exchange.xforce.ibmcloud.com/hub/extension/11161603cf9c654e219363f9389bf360

    We see your ticket in our system. If any additional information will be required, let's proceed discussion there.



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    Pavel Shepetina
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  • 7.  RE: GIB - TI&A integration with QRadar

    Posted Thu March 09, 2023 08:15 PM

    Hi Pavel,

    Could you provide the manual guide?

    Thank you

    Regards

    Edwin



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    Edwin
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  • 8.  RE: GIB - TI&A integration with QRadar

    Posted Wed March 08, 2023 09:13 PM

    Hi Dan,

    Thanks for the info. Opened case to Group IB service desk.

    Thank you

    Regards

    Edwin



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    Edwin
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