Original Message:
Sent: Thu March 09, 2023 03:47 PM
From: Pavel Shepetina
Subject: GIB - TI&A integration with QRadar
Yes, you actually installed the old version.
The new one is here - https://exchange.xforce.ibmcloud.com/hub/extension/11161603cf9c654e219363f9389bf360
We see your ticket in our system. If any additional information will be required, let's proceed discussion there.
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Pavel Shepetina
Original Message:
Sent: Wed March 08, 2023 09:15 PM
From: Edwin
Subject: GIB - TI&A integration with QRadar
Hi Pavel,
Does it possibly due to version compatibility?
Qradar version - 7.5.0
GIB_TIA_v2 version - 7.4.3
Regards
Edwin
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Edwin
Original Message:
Sent: Wed March 08, 2023 06:56 AM
From: Pavel Shepetina
Subject: GIB - TI&A integration with QRadar
Good day!
Thanks Dan for a link. Edwin, also, if don't have access to the portal, you can reach out us directly via integration@group-ib.com.
I think we just need to check your credentials and also IP access lists, as API use is restricted with it. Regards,
Pavel
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Pavel Shepetina
Original Message:
Sent: Wed March 08, 2023 03:39 AM
From: Dan Schofield
Subject: GIB - TI&A integration with QRadar
Hi,
The folks at Group IB should be able to work with you on triaging this, their App Exchange support link is below:
https://tap.group-ib.com/service_desk
I've given the Group IB app developers a heads up that you are having some issues so they will be expecting your contact, we'll work with them directly to address anything from the QRadar side too.
Cheers,
Dan
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Dan Schofield
Original Message:
Sent: Tue March 07, 2023 10:19 PM
From: Edwin
Subject: GIB - TI&A integration with QRadar
Hi Farhan,
Have you solved the issue? We are also facing error "Something wrong with credentials" after submitted the same informations
Regards
Edwin
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Edwin
Original Message:
Sent: Mon April 11, 2022 03:35 AM
From: Farhan Saleem
Subject: GIB - TI&A integration with QRadar
Hi All,
We need to integrate GIB TI&A application with QRadar and we are unable to integrate the application since we are facing errors and issues. We have provided below mentioned details required to integrate the application.
1 - URL.
2- Username.
3 - API Key.
4 - Security Token.
BR,
Farhan
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Farhan Saleem
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