Hi All,

We need to integrate GIB TI&A application with QRadar and we are unable to integrate the application since we are facing errors and issues. We have provided below mentioned details required to integrate the application.

1 - URL.
2- Username.
3 - API Key.
4 - Security Token.

BR,
Farhan

Hi Farhan,

Have you solved the issue? We are also facing error "Something wrong with credentials" after submitted the same informations

Regards

Edwin

Hi All,

We need to integrate GIB TI&A application with QRadar and we are unable to integrate the application since we are facing errors and issues. We have provided below mentioned details required to integrate the application.

1 - URL.
2- Username.
3 - API Key.
4 - Security Token.

BR,
Farhan

Hi,

 The folks at Group IB should be able to work with you on triaging this, their App Exchange support link is below:

https://tap.group-ib.com/service_desk

I've given the Group IB app developers a heads up that you are having some issues so they will be expecting your contact, we'll work with them directly to address anything from the QRadar side too.

Cheers,

Dan

------------------------------
Dan Schofield

Original Message:
Sent: Tue March 07, 2023 10:19 PM
From: Edwin
Subject: GIB - TI&A integration with QRadar

Hi Farhan,

Have you solved the issue? We are also facing error "Something wrong with credentials" after submitted the same informations

Regards

Edwin

Hi All,

We need to integrate GIB TI&A application with QRadar and we are unable to integrate the application since we are facing errors and issues. We have provided below mentioned details required to integrate the application.

1 - URL.
2- Username.
3 - API Key.
4 - Security Token.

BR,
Farhan

Good day! 

Thanks Dan for a link. Edwin, also, if don't have access to the portal, you can reach out us directly via integration@group-ib.com.

I think we just need to check your credentials and also IP access lists, as API use is restricted with it. Regards,

Pavel

------------------------------
Pavel Shepetina

Original Message:
Sent: Wed March 08, 2023 03:39 AM
From: Dan Schofield
Subject: GIB - TI&A integration with QRadar

Hi,

 The folks at Group IB should be able to work with you on triaging this, their App Exchange support link is below:

https://tap.group-ib.com/service_desk

I've given the Group IB app developers a heads up that you are having some issues so they will be expecting your contact, we'll work with them directly to address anything from the QRadar side too.

Cheers,

Dan

------------------------------
Dan Schofield

Original Message:
Sent: Tue March 07, 2023 10:19 PM
From: Edwin
Subject: GIB - TI&A integration with QRadar

Hi Farhan,

Have you solved the issue? We are also facing error "Something wrong with credentials" after submitted the same informations

Regards

Edwin

Hi All,

We need to integrate GIB TI&A application with QRadar and we are unable to integrate the application since we are facing errors and issues. We have provided below mentioned details required to integrate the application.

1 - URL.
2- Username.
3 - API Key.
4 - Security Token.

BR,
Farhan

Hi Pavel,

Does it possibly due to version compatibility?

Qradar version - 7.5.0
GIB_TIA_v2 version - 7.4.3

Regards

Edwin

Good day! 

Thanks Dan for a link. Edwin, also, if don't have access to the portal, you can reach out us directly via integration@group-ib.com.

I think we just need to check your credentials and also IP access lists, as API use is restricted with it. Regards,

Pavel

------------------------------
Pavel Shepetina

Original Message:
Sent: Wed March 08, 2023 03:39 AM
From: Dan Schofield
Subject: GIB - TI&A integration with QRadar

Hi,

 The folks at Group IB should be able to work with you on triaging this, their App Exchange support link is below:

https://tap.group-ib.com/service_desk

I've given the Group IB app developers a heads up that you are having some issues so they will be expecting your contact, we'll work with them directly to address anything from the QRadar side too.

Cheers,

Dan

------------------------------
Dan Schofield

Original Message:
Sent: Tue March 07, 2023 10:19 PM
From: Edwin
Subject: GIB - TI&A integration with QRadar

Hi Farhan,

Have you solved the issue? We are also facing error "Something wrong with credentials" after submitted the same informations

Regards

Edwin

Hi All,

We need to integrate GIB TI&A application with QRadar and we are unable to integrate the application since we are facing errors and issues. We have provided below mentioned details required to integrate the application.

1 - URL.
2- Username.
3 - API Key.
4 - Security Token.

BR,
Farhan

Yes, you actually installed the old version.

The new one is here - https://exchange.xforce.ibmcloud.com/hub/extension/11161603cf9c654e219363f9389bf360

We see your ticket in our system. If any additional information will be required, let's proceed discussion there.

Hi Pavel,

Does it possibly due to version compatibility?

Qradar version - 7.5.0
GIB_TIA_v2 version - 7.4.3

Regards

Edwin

Good day! 

Thanks Dan for a link. Edwin, also, if don't have access to the portal, you can reach out us directly via integration@group-ib.com.

I think we just need to check your credentials and also IP access lists, as API use is restricted with it. Regards,

Pavel

------------------------------
Pavel Shepetina

Original Message:
Sent: Wed March 08, 2023 03:39 AM
From: Dan Schofield
Subject: GIB - TI&A integration with QRadar

Hi,

 The folks at Group IB should be able to work with you on triaging this, their App Exchange support link is below:

https://tap.group-ib.com/service_desk

I've given the Group IB app developers a heads up that you are having some issues so they will be expecting your contact, we'll work with them directly to address anything from the QRadar side too.

Cheers,

Dan

------------------------------
Dan Schofield

Original Message:
Sent: Tue March 07, 2023 10:19 PM
From: Edwin
Subject: GIB - TI&A integration with QRadar

Hi Farhan,

Have you solved the issue? We are also facing error "Something wrong with credentials" after submitted the same informations

Regards

Edwin

Hi All,

We need to integrate GIB TI&A application with QRadar and we are unable to integrate the application since we are facing errors and issues. We have provided below mentioned details required to integrate the application.

1 - URL.
2- Username.
3 - API Key.
4 - Security Token.

BR,
Farhan

Hi,

 The folks at Group IB should be able to work with you on triaging this, their App Exchange support link is below:

https://tap.group-ib.com/service_desk

I've given the Group IB app developers a heads up that you are having some issues so they will be expecting your contact, we'll work with them directly to address anything from the QRadar side too.

Cheers,

Dan

Hi Farhan,

Have you solved the issue? We are also facing error "Something wrong with credentials" after submitted the same informations

Regards

Edwin

Hi All,

We need to integrate GIB TI&A application with QRadar and we are unable to integrate the application since we are facing errors and issues. We have provided below mentioned details required to integrate the application.

1 - URL.
2- Username.
3 - API Key.
4 - Security Token.

BR,
Farhan