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Error with Guardium Collector Installatoin

  • 1.  Error with Guardium Collector Installatoin

    Posted Tue May 16, 2023 05:35 AM

    Hi Team,
    Getting below error while installing Guardium Collector in Microsoft Hyper-v irrespective of the multiple times reinstallation.
    Not able to assign IP address itself, when we try to assign, getting below error. Please suggest.



    Thanks,
    Panendar Rao.C



    ------------------------------
    PHANENDRA RAO CHAVANA
    ------------------------------


  • 2.  RE: Error with Guardium Collector Installatoin

    Posted Wed May 17, 2023 02:39 AM

    Hi Everyone,

    Has anybody seen this error?
    Please suggest to take forward.

    Thanks,
    Panendar Rao.C



    ------------------------------
    PHANENDRA RAO CHAVANA
    ------------------------------



  • 3.  RE: Error with Guardium Collector Installatoin

    Posted Wed May 17, 2023 09:37 AM

    Hi PHANENDRA,

    Good day!

    have you followed Recommended configuration for Guardium vm?

    https://www.ibm.com/support/pages/node/6335779

    Regards,
    Rizwan Ali

    Guardium Enthusiast



    ------------------------------
    Rizwan Joo
    ------------------------------



  • 4.  RE: Error with Guardium Collector Installatoin

    Posted Thu May 18, 2023 02:13 AM

    Hi Rizwan,

    Yes, Installed Guardium with Configurations (8 vCPU, 32 GB Ram, 1000 GB Hard Disk). After Installing, not able to assign the IP address itself. Getting like this 




    ------------------------------
    sathya Janakiraman
    ------------------------------



  • 5.  RE: Error with Guardium Collector Installatoin

    Posted Thu May 18, 2023 03:48 AM

    Hi Panendar,

    can you explain a bit more?

    lets go step by step,
    1) which ISO you used to install Guardium? _Auto ISO or with Auto?
    2) which Guardium version?
    3) are you getting this error after installation is completed and you were able to see Username step?




    ------------------------------
    Rizwan Joo
    ------------------------------



  • 6.  RE: Error with Guardium Collector Installatoin

    Posted Mon May 22, 2023 06:31 AM

    Hi,

    Please find answers below:


    lets go step by step,
    1) which ISO you used to install Guardium? _Auto ISO or with Auto? - not with Auto
    2) which Guardium version? -11.5
    3) are you getting this error after installation is completed and you were able to see Username step?- Yes, getting this error after installatoin. Even IP and Gateway IP assigned. But irrespective of restart network many times, ip is not getting assigned. But able to see when we use the command - show network verify.

    Kindly help us.

    Thanks,
    Panendar Rao.C



    ------------------------------
    PHANENDRA RAO CHAVANA
    ------------------------------



  • 7.  RE: Error with Guardium Collector Installatoin

    Posted Tue May 23, 2023 01:16 AM

    Hi Panendar,

    Firstly, this could be related to your Hyper-V network resource allocation, please check with an expert in that and if you are sure there is nothing wrong with that.

    I suggest you should try Install using the Auto iso once becx the error suggest something wrong with Linux services.

    I am sure you selected Collector or non-cm installation and not custom installation?

    I have never faced any similar issue, after Guardium installation setting up IP, Host, Timezone etc is always easy.



    ------------------------------
    Regards,
    Rizwan Ali
    Senior Guardium Consultant
    Pakistan
    ------------------------------



  • 8.  RE: Error with Guardium Collector Installatoin

    Posted Tue May 23, 2023 05:34 AM
      |   view attached

    Hi Rizwan,

    Please find the document attached for reference. IP and Gateway IP are assigned and able to see when we use the command "show network verify". Restart network command was given multiple times but got like this. 



    ------------------------------
    sathya Janakiraman
    ------------------------------

    Attachment(s)



  • 9.  RE: Error with Guardium Collector Installatoin

    Posted Sun May 28, 2023 01:55 AM

    HI Rizwan,

    We tried with Auto_ISo installation in Microsoft Hyper-v. Got successful.
    Appreciate your help. We were waiting since long period.

    Thanks,
    Panendar Rao.C



    ------------------------------
    PHANENDRA RAO CHAVANA
    ------------------------------



  • 10.  RE: Error with Guardium Collector Installatoin

    Posted Sun May 28, 2023 02:45 AM

    Hello, many Congratulations!



    ------------------------------
    Regards,
    Rizwan Ali
    Senior Guardium Consultant
    Pakistan
    ------------------------------