Hello,
I have few common questions and don't know this is an issue or I do something wrong. I have latest version - 45.1.42
1 Issue. When I try to add some Notes with a file hyperlink it doesn't work:
file_hyperlink = 'file://///some_network_share_path/file.txt'
note_text = u'Some {0} notes: <a target="blank" href="{1}">{2}</a>'.format(x, file_hyperlink, y)
incident.addNote(helper.createRichText(note_text))
2 Issue. I have few Incident activated playbook.
My condition for playbook 1:
IF incident.name contains "Rule_X"
AND incident.workspace is equal to "X"
My condition for playbook 2:
Advance: 1 AND (2 OR 3)
1 incident.workspace is equal to "X"
2 incident.name dos not contains "Rule_X"
3 incident.name dos not contains "Rule_Y"
If incident with name Rule_X activated both playbook triggered.
------------------------------
Alexey Fedorov
------------------------------