IBM Security Guardium

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  • 1.  Collector not reporting

    Posted Thu February 02, 2023 06:17 AM
    Good day,

    Please assist , Summary i am having an issue where 2 collectors  are not pushing logs , blue status , no issues on collectors and S-Taps. License without support. 

    Please assist urgently with this explanation good people
    --
    Kind Regards,
     
    Muzi Zondo
    Cell:(069) 504-3302
     
     


  • 2.  RE: Collector not reporting

    Posted Thu February 02, 2023 09:46 AM
    It is showing blue from the CM, correct?
    Just some ideas. Are the CM and collectors in the same time zone, same time?
    Has anything changed on the networking side? netmask?
    Are they the same version?
    How long have they been up? Perhaps a system restart might help.  
    And as always, check space.
    These are just some ideas of things I have encountered.
    Good luck!

    ------------------------------
    Jennifer Dodson
    Senior Security Technical Specialist
    US National Market Southwest
    1 469 990 5954 Mobile
    jennifer.dodson@ibm.com

    IBM
    ------------------------------

    Original Message


  • 3.  RE: Collector not reporting

    Posted Thu February 02, 2023 12:38 PM
    Thank you very much Jennifer, I will check and confirm 




    Original Message