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Apps not showing on the secondary Console

  • 1.  Apps not showing on the secondary Console

    Posted Fri July 26, 2024 11:37 AM

    Hi,

    is that normal that when I swap to the secondary console the apps are not showing in the console GUI ? I have a Virtual App host .

    what to do ?

    Thanks



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    Benjamin Yabre
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  • 2.  RE: Apps not showing on the secondary Console

    Posted Mon July 29, 2024 10:41 AM

    Hi Benjamin,

    Yes the apps should be visible after failover.  Is there connectivity between the AppHost and the Secondary Console?

    This link outlines some troubleshooting that can be performed for apps - https://www.ibm.com/support/pages/qradar-app-troubleshooting

    If this does not help I would suggest that you open a support case.

    Thanks



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    John Dawson
    Qradar Support Architect
    IBM
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