Hi Mariana,
the first error indicates that the QR does not contain the required data. Please use a QR code scanner app and check that the data in the QR code looks similar to this:
{"code":"ABC...xyz","options":"ignoreSslCerts=false","details_url":"https:\/\/192.168.1.14:444\/mga\/sps\/mmfa\/user\/mgmt\/details","version":1,"client_id":"AuthenticatorClient"}
The reason for the 2nd error is, that the authorization code has timed out (the default is 30 seconds).
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Carsten Hagemann
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Original Message:
Sent: Thu April 28, 2022 08:31 AM
From: Mariana Faleiros Penna
Subject: Error when scanning QR code in app
Hello,
I'm using IBM SV API to create a new user and then initiate an authentication registration for that user (POST /v1.0/authenticators/initiation?qrcodeInResponse=true). I get the QR Code image from the response and when I scan it, I get the following error:
"The data is incomplete and can not be parsed"
If I scan it again, then I get:
"The system cannot process the request because the authorization code was not found."
How to proceed?
Thanks,
Mariana
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Mariana Faleiros Penna
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