Hi Mark,
I'm happy to say that, yes, we have that capability in an app: Incident Utils
https://exchange.xforce.ibmcloud.com/hub/extension/52b73a41ea7ae93071f19c7e00f72be5. See the function for closing an incident. It does require a template to be used for setting the required fields for your environment. But the default template can be used as a guide for the standard required fields: Resolution and Resolution Summary.
Regards,
Mark
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Mark Scherfling
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Original Message:
Sent: Wed April 20, 2022 12:51 PM
From: Mark Aksen
Subject: Close incident with script
Is there a simple way to close an incident with a script? Alternatively any apps in app exchange that has this functionality?
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Mark Aksen
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