Hello Mark,
Thank you for the answer. Maybe is possible to make the schema:
1. Attach a file to the Incident.
2. Send the attachment via Email Outbound.
3. Delete the attachment from the Incident.
All steps perform automatically.
My case is use an attachment as a pattern for user answer. I need to be sure that a user fill out all fields in a file and give me the file back. Use message body is not enough to me.
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Alexey Fedorov
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Original Message:
Sent: Tue May 17, 2022 10:39 AM
From: Mark Scherfling
Subject: Outbound Email Attachment
Hi Alexey,
This is not possible. The goal of outbound email is to share parts of an incident through email.
Regards,
Mark
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Mark Scherfling
Original Message:
Sent: Fri May 13, 2022 04:18 AM
From: Alexey Fedorov
Subject: Outbound Email Attachment
Hello,
Is it a way how I can attachment some file located in SOAR or App Host for outbound email?
I do not want to upload a file for an incident or each time upload file via wizard. I want to do it automatically.
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Alexey Fedorov
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