Hi Mitch,
Is the app eventually completing the install and, if not, is there any sort of on screen message?
------------------------------
Matt Shaver
System Architect
IBM
mshaver@us.ibm.com------------------------------
Original Message:
Sent: Wed February 16, 2022 08:38 AM
From: Mitch Lauer
Subject: Device enrollment process hanging up due to slowness of download of the Maas360 app
We are conducting enrollments with a customer using the ABM enrollment process. Everything is working well including the installation of several applications on the devices with the exception of the MaaS360 app install. It is hanging and extremely slow installing on the devices. We have attempted this one device at a time to determine if it is customer network issue, but the behavior persists.
Is there a known issue?
Thanks,
Mitch Lauer
connecTel Wireless
216-970-6981 | Cell-US
412-339-5775 | Help Desk
412-339-5765 | Direct Dial