Power

Hello Everyone,

We are experiencing an issue with our Single Sign-On (SSO) configured on Enterprise Identity Mapping (EIM). When attempting to connect to EIM from iNavigator, we encounter the following error:

"Error: NAV_307002: Failed to retrieve the domain list Details: Communication error with EIM domain controller. The server may be down, or the server name or port number may be incorrect."

Additionally, we receive the following messages on the 5250 emulator:

MSGSY1018 - Kerberos credentials could not be mapped to user on system *KERBEROS rc=59

CPD3E3F - Network Authentication Service error X'00000003' occurred.

We have verified the server status, server name, and port number, but the issue persists. Any insights or suggestions on how to resolve this would be greatly appreciated.

Thank you!

Hello, 

According this note you must check "mismatch between the LDAP and EIM cn=Administrator passwords."

https://www.ibm.com/support/pages/how-resolve-msgsy1018-when-connecting-ibm-i-using-single-sign

Hello Everyone,

We are experiencing an issue with our Single Sign-On (SSO) configured on Enterprise Identity Mapping (EIM). When attempting to connect to EIM from iNavigator, we encounter the following error:

"Error: NAV_307002: Failed to retrieve the domain list Details: Communication error with EIM domain controller. The server may be down, or the server name or port number may be incorrect."

Additionally, we receive the following messages on the 5250 emulator:

MSGSY1018 - Kerberos credentials could not be mapped to user on system *KERBEROS rc=59

CPD3E3F - Network Authentication Service error X'00000003' occurred.

We have verified the server status, server name, and port number, but the issue persists. Any insights or suggestions on how to resolve this would be greatly appreciated.

Thank you!

Hello Fernando,

I have changed the password with the instructions provided in the link but I still see the same issue. When I try to verify the connection, I am getting the Communication Error with EIM domain controller. The server may be down, or the server name or port number is incorrect. Attached the screen print for your reference.

Also I don't see anything under the column status for the controller whether it is running or stopped. And when I click on it to start or stop I see both the option available one should be in greyed out right. Attached the screen print for the same.

Hello, 

According this note you must check "mismatch between the LDAP and EIM cn=Administrator passwords."

https://www.ibm.com/support/pages/how-resolve-msgsy1018-when-connecting-ibm-i-using-single-sign

Hello Everyone,

We are experiencing an issue with our Single Sign-On (SSO) configured on Enterprise Identity Mapping (EIM). When attempting to connect to EIM from iNavigator, we encounter the following error:

"Error: NAV_307002: Failed to retrieve the domain list Details: Communication error with EIM domain controller. The server may be down, or the server name or port number may be incorrect."

Additionally, we receive the following messages on the 5250 emulator:

MSGSY1018 - Kerberos credentials could not be mapped to user on system *KERBEROS rc=59

CPD3E3F - Network Authentication Service error X'00000003' occurred.

We have verified the server status, server name, and port number, but the issue persists. Any insights or suggestions on how to resolve this would be greatly appreciated.

Thank you!