Dear Avinash
You can do a Google search as IBM provides comprehensive support information on using various printer brands with IBM i. For example, if you Google with "ibm i printer canon", you will see this URL in the result as a good starting point :
https://www.ibm.com/support/pages/information-printers-canon From the table for CANON printer support with IBM i in this URL, you will see an entry for "Canon imageRUNNER ADVANCE C5255" and it appears NOT to be supported. You may need to use the models indicated as supported and also note how it is supported and use one of the manners in which it is supported.
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Satid Singkorapoom
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Original Message:
Sent: Wed May 25, 2022 10:29 AM
From: Avinash Yadav
Subject: Canon Printer not Printing
Hello Experts,
I have a issue with one of the Canon printer (iR-ADV C5255 / iR-ADV C5255), where the printer is not printing at all. I tried multiple options from changing Manufacturing type and model to *LEXMARKC750 , *HPCOLORLJ, *HP. But nothing worked out. The System driver program is set to *IBMSNMPDRV. Any other drivers that I can try ? As soon as I start the writer RP60, The status of file changes to WTR and after a while the writer ends.
The only error that customer reported is "low on toner".
Any help would be appreciated.
Thanks
Avinash
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Avinash Yadav
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