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Avoid hardware error messages in QSYSOPR and Problems

  • 1.  Avoid hardware error messages in QSYSOPR and Problems

    Posted Wed September 18, 2024 09:55 AM

    Hi everyone,

    I have a question about if its possible to avoid to receive, in an IBMi LPAR, hardware errors in QSYSOPR MSGQ and notification problems (WRKPRB).

    Why? because if, for example, I have an LPAR created on "cloud" as IaaS, I don't want to receive hardware errors.

    Thanks in advanced



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    Eduard Marco Galindo
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  • 2.  RE: Avoid hardware error messages in QSYSOPR and Problems

    Posted Wed September 18, 2024 02:21 PM

    Hello @Eduard Marco Galindo ...

    • If you don't want to know about these messages, tell whatever monitoring software you are using to ignore them.
    • I would not want to suppress these messages, because these messages are part of the normal system operations regimen and are no doubt monitored by the IaaS provider.


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    Jack Woehr
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    Original Message


  • 3.  RE: Avoid hardware error messages in QSYSOPR and Problems

    Posted Fri September 20, 2024 08:00 AM

    Hi everyone,

    One of my colleges sent me ans interesting information abou QSYSMSG message queue. I hope that using this message queue we cloud avoid receivenig hardware errors in QSYSOPR.

    I'm going to test it.

    regards,



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    Eduard Marco Galindo
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    Original Message


  • 4.  RE: Avoid hardware error messages in QSYSOPR and Problems

    Posted Fri September 20, 2024 04:35 PM

    some messages will go to both message queues, while others will go to qsysmsg if it exists. 



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    Rich Malloy
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    Original Message


  • 5.  RE: Avoid hardware error messages in QSYSOPR and Problems

    Posted Sun September 22, 2024 07:17 AM

    Thanks,  I have seen message ID's in this link:

    https://www.ibm.com/docs/en/i/7.3?topic=queue-messages-sent-qsysmsg-message



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    Eduard Marco Galindo
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    Original Message


  • 6.  RE: Avoid hardware error messages in QSYSOPR and Problems

    Posted Fri September 20, 2024 08:51 PM
    Edited by Satid S Fri September 20, 2024 08:53 PM

    Dear Eduard

    You can find here the list of message IDs that QSYSMSG will receive: Messages sent to QSYSMSG message queue at https://www.ibm.com/docs/en/i/7.5?topic=queue-messages-sent-qsysmsg-message.    As you will see, many message IDs still go to both QSYSOPR and QSYSMSG and this may not be what you want.   



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    Satid S
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    Original Message


  • 7.  RE: Avoid hardware error messages in QSYSOPR and Problems

    Posted Fri September 20, 2024 08:10 AM

    Hi Jack,

    Thanks for your answer. I'll try to explain why I ask about to avoid this kind of messages.

    Imagine, I'm working in an LPAR on IBM Cloud. If IBM decide to make a infraestructure planned maintenance, I don't want to receive critical messages in my QSYSOPR because is a planned  task.  I assume that IaaS Cloud provider monitoring Hardware platform.

    Regards,

    Regards,



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    Eduard Marco Galindo
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    Original Message


  • 8.  RE: Avoid hardware error messages in QSYSOPR and Problems

    Posted Wed September 25, 2024 12:48 PM

    Have you ever received such a message, which turned out to be something you weren't affected by?



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    Robert Berendt IBMChampion
    Business Systems Analyst, Lead
    Dekko
    Fort Wayne
    260-599-3160
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    Original Message


  • 9.  RE: Avoid hardware error messages in QSYSOPR and Problems

    Posted Thu September 26, 2024 02:24 AM

    No. I have never received a messages related with the hardware where I have my LPAR running, but i don't want to receive it. In a IaaS,  Imagine that the responsibles of  the Data center, where my LPAR is running, decide to test their electric system  (as a planned action). Immediatly I received in my QSYSOPR an error with one of my power supply ... And I have an IaaS... I don't want to know what happend in the platform .



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    Eduard Marco Galindo
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    Original Message


  • 10.  RE: Avoid hardware error messages in QSYSOPR and Problems

    Posted Thu September 26, 2024 05:10 AM

    HI,

    well for the PowerVS Cloud the current Hardware / Firmware etc. is just the normal POWER Hardware. Any Hardware related SRCs detected by the Hypervisor will still be propagated to IBMi, AIX VMs on that POWER Server. It is just a normal POWER Server put under the PowerVS / PowerVC Software cover.

    In future Firmware releases for new POWER Servers it is planned to make this behavior more CLOUD like, that Customers do not see any HW related SRCs in their VMs. 
    In general PowerVS Cloud monitors all the Servers around the world and handles any real HW issues. When you see a HW SRC in your logs you can either ignore it, knowing the this is handled by PowerVS Cloud or open a Ticket if you want any details on that.

    Right now this is all working as designed. 

    Kind regards

    Marc-Eric Kahle



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    Marc-Eric Kahle
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    Original Message


  • 11.  RE: Avoid hardware error messages in QSYSOPR and Problems

    Posted Thu September 26, 2024 11:15 AM

    Thanks Marc-Eric,

    This is my suspection ... No way than wait until a new firmware releases allow us to configure this kind of behaviour.

    Regards,



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    Eduard Marco Galindo
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    Original Message