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  • 1.  No Sandbox Default Credentials and "Failed to get credentials" of Sanbox-test-app

    Posted Thu June 30, 2022 04:52 AM
    Hi,

    While trying to click on Test tab am getting error like below, and there was no Sandbox default credentials under endpoint tab.
    Earlier I could see the Sandbox credentials and successfully able to test it from API Manager itself, Now I am getting this error and credentials also suddenly disappeared.




    No ClientId and ClientSecret


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    Ravikumar Kunibilli
    ravikumarkunibilli@gmail.com
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  • 2.  RE: No Sandbox Default Credentials and "Failed to get credentials" of Sanbox-test-app

    Posted Tue July 05, 2022 02:21 PM
    which version of apiconnect  are you using?  There was an issue like this before and was fixed already. However, without knowing the details, I do not know if what you are running into is the same issue.  Do you have more than one porg with this login?

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    Ivy Ho
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  • 3.  RE: No Sandbox Default Credentials and "Failed to get credentials" of Sanbox-test-app

    Posted Tue July 05, 2022 04:09 PM
    You can view the error -id, and search the apim log with the error-id,  it will provide you with more details of the error.

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    Ivy Ho
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  • 4.  RE: No Sandbox Default Credentials and "Failed to get credentials" of Sanbox-test-app

    Posted Thu July 07, 2022 03:19 PM
    @Kumar . -- Please see Ivy's response above so we may understand ​the details of your issue.

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    Jina K
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  • 5.  RE: No Sandbox Default Credentials and "Failed to get credentials" of Sanbox-test-app

    Posted Mon August 01, 2022 07:36 AM
    Hi @Ivy Ho

    Below is the error ID, I tried to find error information but couldn't able to find any.

    994c5f6584c36b980567e2c322847783




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    Ravikumar Kunibilli
    ravikumarkunibilli@gmail.com
    ------------------------------



  • 6.  RE: No Sandbox Default Credentials and "Failed to get credentials" of Sanbox-test-app

    Posted Mon August 22, 2022 06:03 AM
    @Steve Linn

    Hi,

    While trying to click on Test tab am getting error like below, and there was no Sandbox default credentials under endpoint tab.
    Earlier I could see the Sandbox credentials and successfully able to test it from API Manager itself, Now I am getting this error and credentials also suddenly disappeared.

    If i click on View error ID, For every click it's generating new error ID.



    Kindly help me with the solution.

    ------------------------------
    Ravikumar Kunibilli
    ravikumarkunibilli@gmail.com
    ------------------------------