An MQ user can only analyse the header of a FFDC really by doing a web search on the probe ID, in this case, RM293020. I don't see any hits on MQ APARs mentioning this probe ID. Any more in-depth analysis of an FFDC file (the remaining contents that you have not shown us in your post) would be done by raising a case (previously known as a PMR) with IBM.
IBM WebSphere MQ V7.0.1 is however, long out of service, so I don't believe IBM would do this analysis for you either. However, you are using a very very old fix pack of very very old MQ version. You appear to only be on fix pack 3
LVLS :- 7.0.1.3
If you have any hope of finding a fix for this issue in the MQ version 7.0.1, you could try upgrading to the latest fix pack of that version which is fix pack 14, which was released in August 2016.
However, better advice would be to move to a version of MQ that is in service, for example IBM MQ V9.3.0. That way, if you encounter a problem, you can ask IBM to fix it.
I see from your FFDC file header that you are on
Operating System :- AIX 6.1
I believe the oldest version of MQ you can use with that O/S is V8.0.0 which is also out of service. So you should also be thinking about upgrading your O/S.
Sorry not to be of more help.
Cheers,
Morag
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Morag Hughson
MQ Technical Education Specialist
MQGem Software Limited
Website:
https://www.mqgem.com------------------------------
Original Message:
Sent: Sat December 17, 2022 02:23 AM
From: DONG SHENG CHEN
Subject: Seek help MQ ffdc file rootcause
+-----------------------------------------------------------------------------+| || WebSphere MQ First Failure Symptom Report | | ========================================= | | || Date/Time :- Fri December 16 2022 00:45:28 CST | | UTC Time :- 1671122728.110638 | | UTC Time Offset :- 480 (CST) | | Host Name :- srv1_xdzf | | Operating System :- AIX 6.1 | | PIDS :- 5724H7221 | | LVLS :- 7.0.1.3 | | Product Long Name :- WebSphere MQ for AIX | | Vendor :- IBM | | Probe Id :- RM293020 | | Application Name :- MQM | | Component :- AddFreeChain | | SCCS Info :- lib/remote/amqrfica.c, 1.109.1.1 | | Line Number :- 3426 | | Build Date :- Aug 12 2010 | | CMVC level :- p701-103-100813 | | Build Type :- IKAP - (Production) | | Effective UserID :- 12 (mqm) | | Real UserID :- 12 (mqm) | | Program Name :- amqrrmfa | | Addressing mode :- 64-bit | | Process :- 9437266 | | Thread :- 1 | | QueueManager :- QMMC | | UserApp :- FALSE | | ConnId(1) IPCC :- 20 | | ConnId(2) QM :- 22 | | Last HQC :- 1.0.0-683896 | | Last HSHMEMB :- 1.2.2-13024 | | Major Errorcode :- OK | | Minor Errorcode :- OK | | Probe Type :- INCORROUT | | Probe Severity :- 4 | | Probe Description :- AMQ6125: An internal WebSphere MQ error has occurred. | | FDCSequenceNumber :- 3 | | |+-----------------------------------------------------------------------------+
Dears,MQ 7.0.1 generated such ffdc,Anyone can help analyze it?Thanks.
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DONG SHENG CHEN
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