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No tracing data is displayed in Integration tracing deployment - Cloud Pak for Integration - Openshift cluster

  • 1.  No tracing data is displayed in Integration tracing deployment - Cloud Pak for Integration - Openshift cluster

    Posted Wed December 14, 2022 02:24 AM
    Dear IBM support team and guys,

    How are you using Integration tracing in Cloud Pak? 
     
    I have deployed Integration tracing following to the IBM docs at:  https://www.ibm.com/docs/en/cloud-paks/cp-integration/2022.2?topic=configuration-installation
    But there is issue that 'No tracing data is displayed'

    I tried troubleshoot issues that may occur while using Integration tracing but still cant resolve this issue follow docs: Troubleshooting

    I don't know if it cause the Supported capabilities issue or not? but all configurations are working properly

    My deployment configurations as below:

    1. Registration requests: processed


    2. Registration API call successful



    3.  Enabled tracing and add namespace to Operations Dashboard
    4. Supported capabilities
    - App Connect (ACE)

      HTTP and MQ nodes


    call API successful and have no tracing data is displayed

    5. No data to display at this time.






    ------------------------------
    Nguyễn Bá Hoàng Anh
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  • 2.  RE: No tracing data is displayed in Integration tracing deployment - Cloud Pak for Integration - Openshift cluster

    Posted Thu December 15, 2022 06:13 AM
    Can you please upload a screenshot of the Store page (https://www.ibm.com/docs/en/cloud-paks/cp-integration/2022.2?topic=manage-store-status) so we see if the data arrives to OD?

    ------------------------------
    Amit Munwes
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    Original Message


  • 3.  RE: No tracing data is displayed in Integration tracing deployment - Cloud Pak for Integration - Openshift cluster

    Posted Thu December 22, 2022 10:28 PM
    oh dear Mr. Amit,

    I got the root issues, I have to restart my deployment so the configurations can get the pod running again.

    Thank you for reply.

    ------------------------------
    Nguyễn Bá Hoàng Anh
    ------------------------------

    Original Message