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  • 1.  FDC generated with ProbeID RM023001

    Posted Thu August 24, 2023 03:39 PM

    QM is generating FDC (details below). Not sure if anyone here has seen it. Have tried the QM restart without any luck

    | Vendor            :- IBM                                                    |
    | O/S Registered    :- 1 (libmqmcs_r.so)                                      |
    | Data Path         :- /var/mqm                                               |
    | Installation Path :- /opt/mqm                                               |
    | Installation Name :- Installation1    (1)                                   |
    | License Type      :- Production                                             |
    | Probe Id          :- RM023001                                               |
    | Application Name  :- MQM                                                    |
    | Component         :- rrxReadSync                                            |
    | SCCS Info         :- /build/jslot1/p920_P/src/lib/remote/amqrsyna.c,        |
    | Line Number       :- 883                                                    |
    | Build Date        :- Feb 13 2023                                            |
    | Build Level       :- p920-010-230213                                        |
    | Build Type        :- IKAP - (Production)                                    |
    | Effective UserID  :- 3500 (mqm)                                             |
    | Real UserID       :- 3500 (mqm)                                             |
    | Program Name      :- amqrrmfa                                               |
    | Arguments         :- -m P4DOC8224 -t2332800 -s2592000 -p2592000 -g5184000   |
    |   -c3600                                                                    |
    | Addressing mode   :- 64-bit                                                 |
    | LANG              :- en_US.UTF-8                                            |
    | Process           :- 3514                                                   |
    | Process(Thread)   :- 3514                                                   |
    | Thread            :- 1    Repository                                        |
    | QueueManager      :- P4DOC8224                                              |
    | SubpoolName       :- P4DOC8224                                              |
    | UserApp           :- FALSE                                                  |
    | ConnId(1) IPCC    :- 27                                                     |
    | ConnId(2) QM      :- 51                                                     |
    | Last HQC          :- 0.0.0-0                                                |
    | Last HSHMEMB      :- 2.10.10-30895872                                       |
    | Last ObjectName   :- SYSTEM.CLUSTER.TRANSMIT.CLUSTER2.QM2AB                       |
    | Major Errorcode   :- Unknown(3F9)                                           |
    | Minor Errorcode   :- OK                                                     |
    | Probe Type        :- INCORROUT                                              |
    | Probe Severity    :- 4                                                      |
    | Probe Description :- AMQ6125E: An internal IBM MQ error has occurred.       |
    | FDCSequenceNumber :- 194                                                    |
    |                                                                             |
    +-----------------------------------------------------------------------------+



    ------------------------------
    komesh patel
    ------------------------------


  • 2.  RE: FDC generated with ProbeID RM023001

    Posted Fri August 25, 2023 12:32 AM

    Hi Komesh,

    I suggest testing with MQ 9.2.0.15 to rule out IT43654. If the problem persists at 9.2.0.15, please open IBM MQ support ticket.

    Regards,

    mahesh



    ------------------------------
    UMAMAHESH PONNUSWAMY
    ------------------------------



  • 3.  RE: FDC generated with ProbeID RM023001

    Posted Fri August 25, 2023 06:03 PM

    Hi Mahesh, Thanks for your reply. Unfortunately we can't upgrade the server to suggested level at the moment



    ------------------------------
    komesh patel
    ------------------------------



  • 4.  RE: FDC generated with ProbeID RM023001

    Posted Fri August 25, 2023 09:20 PM

    Hi Komesh,

    If upgrade is not an option, I suggest opening a ticket with IBM MQ support and get fix for the APAR.

    The exception was raised when reading from channel sync file. To workaround the issue, rebuild the syncfile using

    rcrmqobj command.

    rcrmqobj (re-create object) - IBM Documentation

    Regards,

    mahesh



    ------------------------------
    UMAMAHESH PONNUSWAMY
    ------------------------------



  • 5.  RE: FDC generated with ProbeID RM023001

    Posted Fri August 25, 2023 02:35 PM

    Komesh:

      Unfortunately, you left off one of the important lines from the FDC banner.  What value is displayed after LVLS?

      This exception appears to be related to a Full Repository not getting an expected response from a Partial Repository.

      What is the output of this command filter:

      echo "DISPLAY CLUSQMGR(*) ALL" | runmqsc P4DOC8224



    ------------------------------
    Bob
    ------------------------------